Troubleshooting Tips
CAUTION: Always unplug your computer from the electrical outlet before opening the cover.
Using the Hardware
Troubleshooter
To start the Hardware Troubleshooter:
1Click Start→Help and Support.
2Type hardware troubleshooter in the search field and press <Enter> to start the search.
3In the Fix a Problem section, click Hardware Troubleshooter.
4In the Hardware Troubleshooter list, select the option that best describes the problem and click Next to follow the remaining troubleshooting steps.
Troubleshooting Tips
Tips
•If a device does not work, ensure that the device is properly connected.
•If you added or removed a part before the problem started, review the installation procedures and ensure that the part is correctly installed.
•If an error message appears on the screen, write down the exact message. This message may help support personnel to diagnose and fix the problem(s).
•If an error message occurs in a program, see the program documentation.
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