Troubleshooting Tips
33

Memory Problems

CAUTION: Before working inside your
computer, read the safety information that
shipped with your computer. For additional
safety best practices information, see
www.dell.com/regulatory_compliance.

IF YOU RECEIVE AN INSUFFICIENT MEMORY

MESSAGE
Save and close any open files and exit any
open programs you are not using to see if
that resolves the problem.
See the software documentation for
minimum memory requirements. If
necessary, install additional memory.
Reseat the memory modules to ensure that
your computer is successfully
communicating with the memory.
Run the Dell Diagnostics (see "Dell
Diagnostics" on page 36).

IF YOU EXPERIENCE OTHER MEMORY

PROBLEMS
Reseat the memory modules to ensure that
your computer is successfully
communicating with the memory.
Ensure that you are following the memory
installation guidelines.
Ensure that the memory you are using is
supported by your computer. For more
information about the type of memory
supported by your computer, see
"Specifications" on page 23.
Run the Dell Diagnostics (see "Dell
Diagnostics" on page 36).

Lockups and Software Problems

NOTE: The procedures in this document
were written for the Windows default view,
so they may not apply if you set your Dell
computer to the Windows Classic view.
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