Other software problems

CH E C K T H E S O F T W A R E D O C U M E N T A T I O N O R C O N T A C T T H E S O F T W A R E

M A N U F A C T U R E R F O R T R O U B L E S H O O T I N G I N F O R M A T I O N

Ensure that the program is compatible with the operating system installed on your computer.

Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information.

Ensure that the program is installed and configured properly.

Verify that the device drivers do not conflict with the program.

If necessary, uninstall and then reinstall the program.

Troubleshooting Tips

Dell Technical Update Service

The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for your computer. To enroll for the Dell Technical Update service, go to support.dell.com/technicalupdate.

Dell Support Utility

The Dell Support Utility provides self-support information, software updates, and health scans of your computing environment. Access the Dell

Support Utility from the icon on the taskbar, or from the Start menu.

If the Dell Support icon does not appear in your taskbar:

1Click StartAll ProgramsDell SupportDell Support Settings.

2Ensure that the Show icon on the taskbar option is checked.

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Dell A90 specifications Other software problems, Dell Technical Update Service Dell Support Utility