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Other software problems
CH E C K T H E S O F T W A R E D O C U M E N T A T I O N O R C O N T A C T T H E S O F T W A R E
M A N U F A C T U R E R F O R T R O U B L E S H O O T I N G I N F O R M A T I O N —
•Ensure that the program is compatible with the operating system installed on your computer.
•Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information.
•Ensure that the program is installed and configured properly.
•Verify that the device drivers do not conflict with the program.
•If necessary, uninstall and then reinstall the program.
Troubleshooting Tips
Dell Technical Update Service
The Dell Technical Update service provides proactive
Dell Support Utility
The Dell Support Utility provides
Support Utility from the icon on the taskbar, or from the Start menu.
If the Dell Support icon does not appear in your taskbar:
1Click Start→All Programs→Dell Support→ Dell Support Settings.
2Ensure that the Show icon on the taskbar option is checked.
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