Contents
Lockups and Software Problems. . 33
Dell Technical Update Service . . . 35
Dell Support Utility . . . . . . . . . 35
Dell Diagnostics . . . . . . . . . . 36
Reinstalling Software . . . . . . . 39
Drivers . . . . . . . . . . . . . . . . . . 39
Identifying Drivers . . . . . . . . . 39
Reinstalling Drivers and
Utilities . . . . . . . . . . . . . . . 39
Restoring Your Operating System . . 41
Using Microsoft® Windows®
System Restore . . . . . . . . . . . 42
Using the Operating System
Media . . . . . . . . . . . . . . . . 43
Finding Information | 45 |
Getting Help | 49 |
Obtaining Assistance | 49 |
Technical Support and |
|
Customer Service | 50 |
Online Services | 50 |
AutoTech Service | 51 |
Automated |
|
Service | 51 |
Problems With Your Order | 52 |
Product Information | 52 |
Before You Call | 52 |
Contacting Dell | 54 |
Index | 55 |
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