■Water filter installed on the refrigerator? Remove filter and operate ice maker. If ice quality improves, then the filter may be clogged or incorrectly installed. Replace filter or reinstall it correctly.
■Reverse osmosis water filtration system connected to your cold water supply? This can decrease water pressure. See “Water Supply Requirements.”
■Questions remain regarding water pressure? Call a licensed, qualified plumber.
Off-taste, odor or gray color in the ice
■New plumbing connections? New plumbing connections can cause discolored or
■Ice stored too long? Discard ice. Wash ice bin. Allow 24 hours for ice maker to make new ice.
■Odor transfer from food? Use airtight, moisture proof packaging to store food.
■Are there minerals (such as sulfur) in the water? A water filter may need to be installed to remove the minerals.
■Water filter installed on the refrigerator? Gray or dark discoloration in ice indicates that the water filtration system needs additional flushing. Flush the water system before using a new water filter. Replace water filter when indicated. See “Water Filtration System.”
The water and ice dispenser will not operate properly
■Refrigerator connected to a water supply and the supply shutoff valve turned on? Connect refrigerator to water supply and turn water shutoff valve fully open.
■Kink in the water source line? Straighten the water source line.
■New installation? Flush and fill the water system. See “Water and Ice Dispenser.”
■Is the water pressure at least 35 psi (241 kPa)? The water pressure to the home determines the flow from the dispenser. See “Water Supply Requirements.”
■Water filter installed on the refrigerator? Remove filter and operate dispenser. If water flow increases, the filter may be clogged or incorrectly installed. Replace filter or reinstall it correctly.
■Refrigerator door closed completely? Close the door firmly. If it does not close completely, see “The doors will not close completely.”
■Recently removed the doors? Make sure the water dispenser wire/tube assembly has been properly reconnected at the bottom of the refrigerator door. See “Refrigerator Doors.”
■Reverse osmosis water filtration system connected to your cold water supply? This can decrease water pressure. See “Water Supply Requirements.”
Water is leaking from the dispenser system
NOTE: One or two drops of water after dispensing is normal.
■Glass not being held under the dispenser long enough? Hold the glass under the dispenser 2 to 3 seconds after releasing the dispenser lever.
■New installation? Flush the water system. See “Water and Ice Dispenser.”
■Recently changed water filter? Flush the water system. See “Water and Ice Dispenser.”
■Water on the floor near the base grille? Make sure the water dispenser tube connections are fully tightened. See “Refrigerator Doors.”
Water from the dispenser is warm
NOTE: Water from the dispenser is only chilled to 50°F (10°C).
■New installation? Allow 24 hours after installation for the water supply to cool completely.
■Recently dispensed large amount of water? Allow 24 hours for water supply to cool completely.
■Water not been recently dispensed? The first glass of water may not be cool. Discard the first glass of water.
■Refrigerator connected to a cold water pipe? Make sure the refrigerator is connected to a cold water pipe. See “Water Supply Requirements.”
WATER FILTER
CERTIFICATIONS
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