TechniSat HD S2X manual Troubleshooting guide, Problem Possible cause Solution

Page 90

13 Troubleshooting guide

 

 

Problem

Possible cause

Solution

 

 

 

 

 

 

 

Various programmes not shown in

Wrong programme list selected

Select different programme list (see

 

 

the programme list

 

Point 7.2.3.1)

 

 

 

 

 

 

 

Sound OK, no TV picture

Radio mode switched on

Switch to TV mode

 

 

 

 

 

 

 

Programmes such as DSF and Tele

Interference from DECT cordless

Increase distance between base

 

 

5 show occasional interference

telephones

station and receiver

 

 

 

 

 

 

 

Receiver cannot be operated

Defective data stream --> unit

Pull out mains plug for approx.

 

 

 

blocked

5 seconds, then switch the unit back

 

 

 

 

on

 

 

 

 

 

 

 

Remote control not working

Batteries are spent

Replace batteries

 

 

 

 

 

 

 

 

Wrong remote control code set

Set correct remote control code

 

 

 

 

(Point 6.2.3)

 

 

 

 

 

 

 

Intermittent appearance of square

Heavy rain or snow

Remove snow from dish

 

 

blocks in the picture. Occasionally

 

 

 

 

Antenna incorrectly adjusted

Readjust antenna

 

 

switches to freeze frame, no sound.

 

 

Screen intermittently black with “No

Dish at reception location is too

Use larger antenna

 

 

signal” message

small

 

 

 

 

 

 

 

 

 

Obstruction between dish and

Install dish with unobstructed line of

 

 

 

satellite (e.g. a tree)

sight

 

 

 

 

 

 

 

No picture, no sound, display on

Short circuit in LNB connection

Switch unit off, fix short circuit,

 

 

 

 

switch unit on again

 

 

 

 

 

 

 

 

Defective or missing cable

Check all cable connections

 

 

 

connection

 

 

 

 

 

 

 

 

 

Defective LNB

Replace LNB

 

 

 

 

 

 

 

 

Wrong external unit selected on the

Correct setting

 

 

 

receiver

(see Point 6.4)

 

 

 

 

 

 

 

 

Antenna incorrectly adjusted

Readjust antenna

 

 

 

 

 

 

 

No picture, no sound, no display

No mains power

Check mains cable and plug

 

 

 

 

 

 

 

No reception for programmes that

Antenna defective or misadjusted

Check antenna

 

 

were functioning well previously

 

 

 

 

Programme being transmitted on

Perform scan

 

 

 

 

 

 

a different transponder

(see Point 9.4)

 

 

 

 

 

 

 

 

Programme no longer being

None

 

 

 

broadcast

 

 

 

 

 

 

13

 

Antenna cannot be rotated

Motor not compatible with

Use suitable motor

 

 

DiSEqC 1.2

 

 

 

 

 

 

 

 

 

 

 

90

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Contents DigiCorder HD S2X P V R DiSEqCContents Operation Hard drive operationChanging basic programming Remote control IllustrationsFront of unit Back of unitUse with a rotating antenna DiSEqC Dear customer Disposal advice Please read this firstSafety notes When not in use Important notes on operationImportant note on data security Connecting the DVB receiver VCRMains power connection External unitConnection to a television set Serial interface RS Video cassette recorder VCRHiFi/Surround Sound amplifier USB-BuchseAntenna signals Initial installationCountry setting Operating languageProgramme/channel search/ISIPRO Antenna configurationSoftware updating ContinueEnding the installation assistant Loading EPGplus dataOperating language SettingsBasic settings CountryPicture settings TV Scart mode Sound settingsHdmi resolution Use the up/down arrow keys to mark the line Sound SettingsSub-title language Antenna settingsAudio speech Dolby DigitalSwitching DiSEqC on and off Multi-tennaSetting the switching matrix Press the OK key. Example 1 2 satellites Twin-LNBsLNB Type Additional settings/LNB propertiesSystem examples Test-TransponderSpecial functions Rotating antennaSeveral Favourites lists CI dual decoding Network settingsDisplay time Information Banner Radio background picturePage Switching on and off OperationProgramme selection Receiving encrypted programmes Calling up blocked programmesInfobox Selecting a starting time Special functionsOption channels Simultaneous reception of two encrypted programmesVolume control TV/Radio switchingSelecting a different language Additional programme information Return to last programme previously selectedDisplay clock and programme information Transponder informationVideotext Subtitles PIP function picture in pictureCall up PIP operation EPGplus Electronic Programme Guide Switch off PIP operationZoom picture Change PIP picturesDownloading EPGplus data Interrupting the download procedureNow Table with current programme contents Calling up the Electronic Programme GuideEPGplus functions NextMore EPGplus InfoTimer settings pre- and post-run time EPGplus Timer programmingDeleting the EPGplus timer event Use the up/down arrow keys to select the line Delete timerDisplaying the EPGplus overview for other channels Use the arrow keys up/down to mark the line Timer settingsEPGplus programme overview EPGplus overview by type of programme genreSleep Timer Ending EPGplus modeRecording Timer-controlled recordingHard drive operation Instant recordingInstant recording Starting a recording manually Option Ending a recording manuallyEnd recording automatically Option Timer recordings Manual programming of timer Delete Timer programming Timer overviewChanging Timer programming Programming a new Timer eventTimeshift function TimePlaying back recordings Reproducing hard drive recordings Setting markers while recordingPlayback function Recording informationJogshuttle function Pause/Freeze frameFast forward and rewind Slow motionJumping to markers Setting markersCreate Picture End playback sessionSkipping titles Switching folder levelsOn-screen controls Pause2.3 MP3 playback modes Language select keyPlaylist To draw up a play list To display playlistFunction Display Screen Viewing pictures To delete titles from the playlistTo delete a playlist Replay Lists with the up/down arrow keysSlide show Show next/previous pictureRotate picture Playlist To draw up a playlistHow to delete pictures from the playlist Replay listsDelete Managing the hard driveManaging recordings Parental controlFunctions Setting a markerGoing to any spot of the recording Deleting a markerDeleting a section Extracting a sectionLine rename mark Splitting a recording Renaming a recordingEnlarging a video Managing music/picturesReduce video Moving CopyingMarking blocks CopyExporting Sampling MP3 files/showing picture filesCopying recordings Use the arrow keys up/down to mark the line Copy recordingsPreview Hard drive informationPreview Hard drive maintenance Checking the hard driveFormatting the hard drive Calling up the programme list manager Configuring the Favourites listChanging the basic programming Select a Favourites listAdding programmes to the Favourites list Deleting from the Total list Sorting programmesUpdating time Programming the electronic programme guideUpdating Start categoryEPG channel Selecting TV channels/programmesParental control Start updatePIN query mode Selecting radio channels/programmesProgramme search/scan Automatic scan Satellite scanTransponder scan Use the arrow keys up/down to mark the line Search modeUse the arrow keys up/down to mark the line Symbol rate SatelliteManual search During the searchAfter the search Delete all programmes Service settingsActivate factory default setting BackIsipro channel Update programme list automaticallyUpdating the programme list Isipro Start availability test manuallyDeleting programmes Update programme list manuallyAdapting programmes Adding a TV or radio programmeUpdating software Software channelNew software available Encryption system System configurationCopying settings Manual initialisation of the CI-ModulesEast and West limits Setting the East limitUse with a rotating antenna DiSEqC Deleting existing limitsSetting the West limit Geo-positioningSetting a satellite position Setting a user-defined satellite position User satelliteAutomatic fine adjustment Autofocus Adjusting the satellite antennaTest transponder/LNB configuration Positioning antenna manuallyTurning to a satellite position Current satellite listSaving a satellite position ActionsDeleting a satellite position Reference positionCommon Interface Technical dataDBS-Tuner Card-reader Input analogue Audio decoding Audio parameters Output analogue Output digitalHDMI-output LNB power supplyTimer Mains jackRemote control Power supplyGeneral Troubleshooting guide Problem Possible cause SolutionProblem Possible cause Solution For everyday use