Alto-Shaam ASC-2E, ASC-4E manual R V I C E, Error Code Description Possible Cause

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S E R V I C E

 

 

 

 

 

 

 

 

 

 

 

 

 

TROUBLESHOOTING GUIDE

 

 

 

 

 

 

 

Error

 

 

 

 

Code

Description

Possible Cause

 

 

 

 

 

 

 

E-10

Cavity air sensor shorted

Cavity air sensor reading < 5°F. Verify sensor integrity.

 

 

 

 

See sensor test instructions below.

 

 

E-11

Cavity air sensor open

Cavity air sensor reading > 517°F. Verify sensor integrity.

 

 

See sensor test instructions below.

 

 

 

 

 

 

E-20

Product probe is shorted

Product probe reading < 5°F. Verify sensor integrity.

 

 

Oven will cook in time only

See sensor test instructions below.

 

 

 

 

 

E-21

Product probe is open

Product Probe reading > 517°F. Verify sensor integrity.

 

 

Oven will cook in time only

See sensor test instructions below.

 

 

 

 

 

E-30

Under temperature

Unit has not reached set-point for more than 90 minutes.

 

 

 

 

Unit has been higher than 25°F above the maximum cavity set-point for

 

 

E-31

Over temperature

more than 2 minutes. Note: Holding Cabinets with this error code are

 

 

 

 

more than 145°F higher than the maximum set-point.

 

 

E-50

Temp. measurement error

Contact factory.

 

 

E-51

Temp. measurement error

Contact factory.

 

 

E-60

Real time clock error

Data set to factory default. Ensure that date and time are correct if applicable.

 

 

E-61

Real time clock error

Contact factory.

 

 

 

Configuration connector

Refer to wiring diagram for the particular model and ensure dip switches on

 

 

E-70

the control match the settings called out on the WD. If the dip switch settings

 

 

error (DIP switch)

 

 

 

are correct according to the print replace the control.

 

 

 

 

 

 

E-78

Voltage low

Voltage below 90 VAC on a 125 VAC unit, or below 190 VAC on a

 

 

 

 

208-240 VAC unit. Correct voltage.

 

 

E-79

Voltage high

Voltage over 135 VAC on a 125 VAC unit, or over 250 VAC on a

 

 

 

 

208-240 VAC unit. Correct voltage.

 

 

E-80

EEPROM Error

Ensure that all temperatures and times are properly set.

 

 

 

 

Contact factory if problem persists.

 

 

E-81

EEPROM Error

Contact factory.

 

 

E-82

EEPROM Error

Contact factory.

 

 

E-83

EEPROM Error

Contact factory.

 

 

E-85

EEPROM Error

All timers, if previously on, are now off. Possible bad EEPROM.

 

 

E-86

EEPROM Error

Stored HACCP memory corrupted. HACCP Address reset to 1. Possible bad

 

 

 

 

EEPROM. Contact factory if problem persists.

 

 

E-87

EEPROM Error

Stored offsets corrupted. Offsets reset to 0. Control may need a recalibration.

 

 

 

 

Possible bad EEPROM. Contact factory if problem persists.

 

 

E-88

EEPROM Error

All timer set-points are reset to 1 minute. Timers, if previously on, are now

 

 

 

 

off. Possible bad EEPROM.

 

 

E-90

Button stuck

A button has been held down for >60 seconds. Adjust control. Error will

 

 

 

 

reset when the problem has been resolved.

 

 

E-dS

Datakey error

Datakey digital signature incompatible. Cycle power, and install compatible

 

 

 

 

Datakey if error persists.

 

 

E-dT

Datakey error

Datakey incompatible with control. Install compatible Datakey.

 

 

E-dU

Datakey unplugged

Install Datakey and cycle power to control to clear error.

 

Note: If in doubt, always cycle the power to the control and contact factory if the problem persists.

To test probe and air sensor:

Test probe and air sensor by placing sensor in ice water bath and using an ohmmeter set on the ohm scale. The reading should be 100 ohms resistance. If it is more than 2 ohms higher or lower, sensor needs to be replaced.

ASC-2E & ASC-4E Electric Convection Ovens - Electronic Control • 19

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Contents ASC-2E ASC-4E Wire Diagrams L I V E R Y N G E R ASC-2E Weight Site InstallationASC-4E Exterior DimensionsAppliance must be secured To building structure Installation RequirementsElectrical ASC-2E Electrical ConnectionStacking & Venting Assembly 2 ASC 2E/STK S H O W N Stacking & Venting Assembly 2 ASC 4E/STK 208/240V S H O W N Oven Rack Oven Stand AssemblyUser Safety Information Start UP Operation Before Initial USE Event of a Power FailurePreheating PAN/SHELF Positions for ASC-4E PAN/SHELF Positions for ASC-2EControl Identification Electronic Control Operation Press Main Power Q on Menu PresetsCook -- Using Preset Menu Keys ProgrammingProbe Calibration Stop an OperationCooking Guidelines Chef Operating TipsCleaning Agents Cleaning and Preventative MaintenanceCleaning Materials Protecting Stainless Steel SurfacesWarranty Becomes Void if Appliance is Flooded Clean the Oven on a Daily BasisExterior Otor CareR V I C E Error Code Description Possible CauseR V I C E Full Assembly ASC 2EControl Assembly ASC 2E Interior Assembly ASC 2E Body SIDE, TOP Full Assembly ASC 4E Control Assembly ASC 4E Interior Assembly ASC 4E Baffle Assembly ASC-2E & ASC-4E Electric Convection Ovens Electronic Control ASC-2E & ASC-4E Electric Convection Ovens Electronic Control ASC-2E & ASC-4E Electric Convection Ovens Electronic Control ASC-2E & ASC-4E Electric Convection Ovens Electronic Control Limited Warranty
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ASC-2E, ASC-4E specifications

The Alto-Shaam ASC-4E, 7.14ES oven is a high-performance cooking appliance designed for commercial kitchens that demand versatility and consistency. Renowned for its innovative technology, the ASC-4E is engineered to meet the rigorous standards of modern foodservice operations while ensuring excellent results across a wide spectrum of culinary applications.

One of the standout features of the ASC-4E oven is its unique combination of convection and steam cooking capabilities. This dual function allows chefs to harness the benefits of both methods, facilitating options that range from roasting and baking to steaming and broiling. The steam compliment enhances moisture retention in foods, cooking them evenly while preserving their natural flavors and nutrients, making it an ideal choice for a variety of menu items, including proteins, vegetables, and baked goods.

The oven's integrated SmartHVAC technology optimizes the cooking environment by controlling humidity, air circulation, and temperature. This ensures that cooks achieve the desired texture and doneness for each dish. With precise control over these variables, operators can produce consistent results, reduce cook times, and enhance overall food quality.

The Alto-Shaam ASC-4E also features a user-friendly digital control panel, allowing for easy operation and monitoring. Its intuitive design provides chefs with the ability to set cooking parameters quickly and adjust them on the fly. Moreover, the oven includes multiple programmable recipes, enabling staff to replicate signature dishes with accuracy.

Built with durability in mind, this oven's stainless steel construction ensures longevity, while its compact footprint is tailored for efficient use of space in busy kitchens. The insulation technology minimizes heat loss, contributing to energy efficiency and lowering operational costs.

The ASC-4E is also designed with safety and sanitation in mind. The easy-to-clean surfaces and removable components facilitate quick maintenance, allowing for a smoother workflow in high-demand environments. Additionally, the oven meets stringent safety standards, making it a reliable choice for culinary professionals.

Ultimately, the Alto-Shaam ASC-4E, 7.14ES oven is a powerhouse of efficiency and performance. By combining advanced cooking technologies with ease of use and maintenance, it empowers operators to elevate their foodservice offerings, streamline kitchen operations, and deliver exceptional dishes consistently.
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