Food is cooking too slowly, too quickly, or burning
Cooking times may differ from your previous oven. Check that you are using the recommended temperatures and shelf positions – see the oven cooking guide. Then adjust the settings according to your own individual tastes.
The oven is not cooking evenly
Do not use a baking tray with dimensions larger than those specified in the section on ‘General Oven Tips’.
If you are cooking a large item, be prepared to turn it round during cooking.
If two shelves are used, check that space has been left for the heat to circulate. When a baking tray is put into the oven, ensure that it is placed centrally on the shelf.
Check that the door seal is not damaged and that the door catch is adjusted so that the door is held firmly against the seal.
A dish of water when placed on the shelf should be the same depth all over. (For example, if it is deeper at the back, then the back of the cooker should be raised up or the front lowered.) If the cooker is not level, arrange for your supplier to level it for you.
The timed oven is not coming on when turned on manually
Is the power on? Is the clock illuminated? If not, there may be something wrong with the power supply. Is the cooker supply on at the isolator switch?
Has the time of day been set?
Is the key symbol () showing in the display to signify that the oven is locked? See the ‘Clock’ section of the instructions for more information on the key lock feature.
The timed oven is not coming on when automatic cooking
Has the oven knob been left in the OFF position by mistake? Is the oven locked (see above)?
Oven temperature getting hotter as the cooker gets older
If turning the temperature down using the oven control knob has not worked, or has only worked for a short time, then you may need a new thermostat. This should be fitted by a service person.
The Oven light is not working
The bulb has probably blown. You can buy a replacement bulb (which is not covered under the guarantee) from most electrical stores. Ask for an Edison screw fitting 15W 240V lamp, FOR OVENS. It must be
a special bulb, heat resistant to 300°C. See the HELP leaflet for spares by mail order.
Before removing the existing bulb, turn off the power supply and ensure that the oven is cool. Open the oven door and remove the oven shelves.
Locate the bulb cover and unscrew it by turning it anticlockwise (it may be very stiff).
Now unscrew the existing bulb anticlockwise, taking care to protect your fingers with a glove in case the bulb should shatter.
Screw in the new bulb clockwise and then screw the bulb cover back on. Turn on the electricity supply and check that the bulb now lights.
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