Instructions for the User
10. TROUBLE-SHOOTING
PROBLEM |
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| SOLUTION |
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| - The hob is not wired |
| in or | the - | Switch on at the wall. |
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| main switch is not on. |
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| - There is a power failure. |
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| - The fuse or the magnetothermal - | Check power supply. |
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| switch of the appliance has blown. - | Replace the fuse or reactivate the | ||||||||
| - | The sensor buttons are locked | magnetothermal | switch | of the | ||||||
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| (child safety) - is the control light | appliance. |
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The hob does not work. |
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| flashing? - | Unlock the sensor buttons (child | |||||
| - The buttons are partially covered | safety). |
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| by a damp cloth, a liquid or a |
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| metal object. |
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| - | Remove them. |
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| - Unsuitable saucepans have been |
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| - | See "Saucepans suitable for use | ||
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| in induction cooking" section. | ||
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The results of cooking are | - | Temperature is too high or too - | Consult cooking guidelines. | ||||||||
unsatisfactory. |
| low. |
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| - | The hob is dirty. |
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| - | Clean the hob once cooking is | ||
The hob smokes. |
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| finished. Let it cool first. |
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| - | Use a larger saucepan. |
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| - Food has spilled onto it. |
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The error code ER03 is | - | The touch control | buttons have - | Clean the surface or remove the | |||||||
| been activated due to food falling | object. |
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displayed and an acoustic signal |
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| on the hob, saucepans or other |
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is temporarily heard. |
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| objects. |
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An ERxx or Ex error code is | - | There is a technical fault. | - | Contact Technical Support. | |||||||
displayed. |
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The fuses or the |
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| - | Call Technical Support or an | ||
magnetothermal switch of the |
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| electrician. |
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appliance are repeatedly |
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triggered. |
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The saucepans in use are | - | The noise is | due | to |
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| reasons. There | is | no | danger | to |
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making a noise. |
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| the hob or the saucepan. |
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The cooling fan continues to | - | This is normal because the |
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function even after the hob has |
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been turned off. |
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Sounds can be heard as if | - | This is for technical reasons and |
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something was creaking or |
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switching on. |
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| - | If cracks or fissures form, or if the | ||
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| glass ceramic | cooking | surface |
There are cracks or fissures in |
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| breaks, turn off the appliance | ||
the hob. |
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| immediately. Disconnect the hob | ||
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| from the power supply and call | ||
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| Technical Support. |
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