Whirlpool SF388PEW warranty Reauestincl Assistance or Serifice, You, If you need service

Page 41

Reauestincl Assistance or

Serifice -

Before calling for assistance or service, please check “Troubleshooting” on pages 38-40. It may save you the cost of a service call. If you still need help, follow the instructions below.

1. If

you

need

assistance*

. . .

Call

Whirlpool

Consumer

 

Assistance

Center

telephone

w

number.

Dial toll-free from any-

 

where

in

the

U.S.A.:

Ea

 

l-800-253-1 301

 

 

and talk with one of our trained consultants. The consultant can instruct you in how to obtain satisfactory operation from your appliance or, if service is necessary, recom- mend a qualified service company in your area.

If you prefer, write to: Mr. William Clark

Consumer Assistance Representative Whirlpool Corporation

2000 North M-63

Benton Harbor, Ml 49022-2692

Please include a daytime phone number in your correspondence.

2. If you need service* . . .

Whirlpool has a nationwide

networkof authorized Whirlpool

service companies. Whirlpool SERVICE service technicians are trained

to fulfill the product warranty EJ

and provide after-warranty service, anywhere in the United States. To locate the authorized Whirlpool service company in your area, call our Consumer Assistance Center telephone number (see Step 1) or look in your telephone directory Yellow Pages under:

*APPLIANCE-HOUSEHOLD-

 

*WASHING

MACHINES

 

6

MAJOR,

SERWCE

6 REPAJR

DRYERS

SERVICE

6

REPAJR

-See: Whirlpool

Appliances

or

- See: WhIrlpool

Appliances or

Atihorlzed

Whirlpool

Servlae

Aulhaked

Whlrlpool

Service

(Example:

x-f2

service

Co.)

(Example:

XYZ

Service

Co.)

3.If you need FSP@

replacement parts . . .

FSP is a registered trademark of Whirlpool Corporation for quality parts. Look for this symbol of quality whenever you need a replacement part for your Whirlpool@ appli- ance. FSP replacement parts will fit right and work right, because they are made to the same exacting specifications used to build every new Whirlpool appliance.

To locate FSP replacement parts in your area, refer to Step 2 or call the Whirlpool Consumer Assistance Center number

in Step 1.

4.If you are not satisfied with how the problem was solved . . .

l Contact the Major Appliance Consumer Action Panel (MACAP). MACAP is a group of independent consumer experts that voices consumer views at the highest levels of the major appliance industry.

l Contact MACAP only when the dealer, authorized servicer, and Whirlpool have failed to resolve your problem.

Major Appliance Consumer Action Panel

20 North Wacker Drive

Chicago, IL 60606

l MACAP will in turn inform us of your action.

*When asking for help or service:

Please provide a detailed description of the problem, your appliance’s complete model and serial numbers, and the purchase date. (See page 3.) This information will help us respond properly to your request.

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Contents
UseAndCare Table of Contents completeTable of Contents Please record your model’s information Thank you for buying a Whirlpool0 applianceYour safety is important to us Range SafetySee Installation Instructions ALL Ranges can TIPGeneral Tffl,ttt GiibWhen using the oven When usina the cooktorCare and cleaning GreaseTial for a good seal. Care should be Do nol clean door heat seal. Ris essenTaken not to rub, damage, or move Range unless specifically recommendedControl Panel Getting to Know Your RangeNumber plate Control knob controlUsing the surface burners Using Your RangeBurner heat settings Case of a prolonged power failureHome canning information Cookware tipsExplosion Hazard Be sure pans do not tip, whether they are full or emptyPans Positioning racksExtra oven rack position Roasting rack Nonfrozen piesFor best air circulation Electronic oven control For settings from 0 to 1 minuteDisplay/clock Display see belowCommand Buttons Set knob Setting the clockPress YOU see Turn Press YOU seeTimer Using the electronic MinuteCanceling a function Example shows 30 secondsPress Baking/roastingTurn YOU see Display will increase in 5 amountsOven will then shut off Adjusting the oven temperature controlPress Hold YOU seePosition the rack before turning the oven on BroilingBroiling tips Broiling rack position chartUse the broiler pan and grid for broiling Rack PositionTo start baking/roasting now and stop automatically Using the electronic MEALTIMERm controlEnergy saving tips Pressyou see YOU see Time To delay start and stop automaticallyWhen the start time is reached To cancel the MEALTIMERm control settingsPaw Oven ventDrawer roller Storage drawerTo verify the anti-tip Brackets is engaged Anti-tip bracketsHand-clean frame Using the Self-Cleaning CycleHand-clean door Aroundedge Before you startDelay Start Setting the controlsTo start cleaning immediately After the Self-Cleaning cycle starts Special tips To stop the Self-Cleaning cycle at any timeOvENswroFF WonLmLocm SrARr How the cycle worksYour range is designed for easy care Caring for YourSurface burner grates To clean the cooktop, wipe with a damp sponge and dry Cleaning the contoured well areasSurface burners and cooktop Burner csaCleaning the surface burners Part Cleaning chartHOW to Clean Self-Cleaning cycle Paper towel and spray glass cleanerPart Oven racks Oven door glass Oven cavity What to USETo replace the oven light Oven lightIf nothing Operates, check the following TroubleshootingProblem Other possible problems and their causesOven will not operate Burner fails to light CauseControl knobs will not turn If you need FSP@ Replacement parts If you need serviceIf you are not satisfied with how the problem was solved Reauestincl Assistance or SerificeTopic IndexTopicpage SELF-CLEANINGStorage Drawer Surface BurnersLength of Warranty Whirlpool will PAY for Gas Range WarrantyWhirlpool will not PAY for Part no -314459-03-O/436341