Whirlpool TGS325E Troubleshooting, Range does not Work, OVEN/BROILER Burner, Surface Burners

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TROUBLESHOOTING

Most cooking problems often are caused by little things you can find and fix without tools of any kind. Check the lists below and on the next page before calling for assistance or service. If you still need help, see “Requesting Assistance or Service” on page 32.

RANGE DOES NOT WORK

PROBLEM	CAUSE

Nothing works	•The range is not properly connected to the gas supply. Contact an autho-
	rized service technician to reconnect the range to the gas supply. (See the
	Installation Instructions.)
	•You have blown a household fuse or tripped a circuit breaker.
	•The control knob is not set correctly. Push in the control knobs before
	turning them.

OVEN/BROILER BURNER

	PROBLEM		CAUSE
	The oven does not work		•You have not set the electronic control correctly. Refer to the proper
			instructions.
			•The main or regulator gas shutoff valve is in the off position. (See the
			Installation Instructions.)

	The burner fails to light		•The ignitor is broken. Contact an authorized service technician to replace it.
			•You have blown a household fuse or tripped a circuit breaker.

The burner flames lift away from the ports, are yellow, or are noisy

•The air/gas mixture is incorrect. Contact an authorized service technician to check the air/gas mixture or see the Installation Instructions.

SURFACE BURNERS

	PROBLEM	CAUSE

	The burner fails to light	•You have blown a household fuse or tripped a circuit breaker.
		•The burner ports may be clogged. Clean them with a straight pin. (See page 26.)

	The burner flames are	•The burner ports may be clogged. Clean them with a straight pin. (See page 26.)
	uneven

	The burner flames lift off	•The burner needs cleaning. (See page 26.)
	the ports, are yellow, or	•The air/gas mixture is incorrect. Contact an authorized service technician to
	are noisy when turned off	check the air/gas mixture or see the Installation Instructions.

	The burner makes a	•The burner is wet from washing. Let it dry.
	popping noise when on

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Contents 800 Part no Rev. BThank you for buying an Estate appliance Please record your modelÕs informationRange Safety On nextImportant Safety Instructions For self-cleaning ranges For units with ventilating hoodParts and Features Control PanelUsing the control knobs Using Your RangeUsing the Surface Burners Burner heat settingsCookware tips Positioning Racks and PansHome canning information General guidelinesWhen YOU have Place For Best AIR CirculationElectronic Oven Control Indicator lightsUsing the control lock DisplayExample for Setting the ClockUsing the Minute Timer Example for 10 minutes On nextSTARTING/CANCELING a Function Previous displayTwice BAKING/ROASTING Example for bake at 375FExample for set temperature of 350F BAKING/ROASTING Roasting tipsDegrees Adjust byThis Number To Cook Food FahrenheitWhen broiling is done, turn off the oven BroilingCountdown Broiling Tips Example shows broil at 325FExample shows broil at 400F Broiling guide Approximate TimeRack Minutes Meat Position Side ANTI-TIP Bracket Oven VentReplacing the storage drawer Storage DrawerRemoving the storage drawer Opening Upper drawer guidesBefore you start the Self-Cleaning cycle, make sure you Before YOU StartSetting the Controls Example for 4 hours, 30 minutesSelf-cleaning tips HOW the Cycle WorksAny time Cleaning Chart Part HOW to CleanCaring for Your Range Distort the ports. Do not use a wooden toothpick Surface burnersFor cooked-on food Broiler panLIFT-UP Cooktop and Surface Burners PortsPin here Removing the Oven DoorTo remove Oven door Range Hinge hangerTo replace Range does not Work TroubleshootingProblem Cause OVEN/BROILER BurnerWhen SELF-CLEANING Your Oven Cooking ResultsDisplay Messages For Further Assistance If YOU Need Assistance or ServiceIf YOU Need Replacement Parts Our consultants provide assistance withPage Page Index TopicCompany Length of Warranty Whirlpool will PAY for Full ONE-YEARWarranty Whirlpool will not PAY for