Whirlpool SF378PEW warranty If You Need Assistance or Service, Before calling for assistance

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If You Need Assistance or Service

This section is designed to help you save the cost of a service call. Part 1 of this section outlines possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our toll- free telephone number for help or calling for service, please provide a detailed description of the problem, your appliance’s complete model and serial numbers, and the purchase date. (See page 3.) This information will help us respond properly to your request.

1. Before calling for assistance .. .

Performance problems often result from little things you can find and fix without tools of any kind. Please check the chart below for problems you can fix. It could save you the cost of a service call.

PROBLEM

 

POSSIBLE

CAUSE

Nothing

will

The

power

cord

is not

operate

 

plugged

into a live

circuit with

 

 

 

proper

voltage.

 

 

 

 

 

Range

is not

properly con-

 

 

 

netted

to gas

supply.

 

 

 

A household fuse has blown

 

 

 

or a circuit breaker has

 

 

 

tripped.

 

 

 

 

 

 

 

 

Controls are not set correctly.

 

 

 

The flow of combustion and/

 

 

 

or ventilation air to the range

 

 

 

is blocked.

 

 

 

 

The

oven

will

The

Oven

Selector

is not

not

operate

turned

to BAKE

or BROIL.

 

 

 

A delayed start time has

 

 

 

been

set.

 

 

 

 

 

 

 

The

Oven

Temperature

 

 

 

Control is not turned to a

 

 

 

temperature

setting.

 

 

 

The

automatic

 

MEALTIMER

 

 

 

clock is not set correctly.

 

 

 

The Stop or Start Time

 

 

 

Knobs

for the

automatic

 

 

 

MEALTIMER

clock

are not

 

 

 

set at the correct time of day.

SOLUTION

Plug the power cord into a live circuit with proper voltage. (See Installation Instructions.)

Contact an authorized Whirlpool service technician to reconnect range to gas supply. (See Installation Instructions.)

Replace household fuse or reset circuit breaker.

Reset controls, if needed.

Remove blockage to airflow to and around range.

Turn the Oven Selector to the desired setting.

Wait for the start time to be reached.

Push in and turn the Oven Tempera- ture Control to a temperature setting.

Set the MEALTIMER clock correctly. (See “Using the automatic MEALTIMERTM clock’ on page 18.)

If a delay start or stop is not desired, the Stop and Start Time Knobs must be turned to the correct time of day. Turn knobs till they pop out.

continued on next page

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Image 31
Contents UseAndCare Table of Contents Our Consumer Assistance Center 800-253-1 301Thank you for buying a Whirlpool@ appliance Please record your model’s informationALL Ranges can TIP Range SafetyYour safety is important to us See Installation InstructionsGeneral Grease When using the cooktopWhen using the oven Care and cleaningRead and Save These Instructions Panel Getting to Know Your RangeSurface burner markers Using Your RangeUsing the surface burners Burner heat settingsCookware tips Case of a prolonged power failureRecommended USE Food Rack Positioning racksPans Home canning informationExtra oven rack position roasting rack For best air circulationUsing the Minute limer Setting the clockBaking/roasting Broiling Adjusting the oven temperatureControl Broiling tips Food Position chartEnergy saving tips Broiling rackTo delay start and stop automatically Using the automatic MEALTIMER’ clockTo start baking/roasting now and stop automatically Storage drawer Oven ventTo verify the anti-tip brackets is engaged Anti-tip bracketsHow the cycle works Using the Self-Cleaning CycleBefore you start Setting the controls Special Tips To stop the Self-Cleaning cycle at any timeRange Caring for YourSutface burner grates Surface burners and cooktop Cleaning Contoured Well AreasCleaning the surface burners HOW to Clean Cleaning chartPart What to USE Part To replace the oven light Oven lightBefore calling for assistance If You Need Assistance or ServiceBurner Fails to Power cord Is not Light Possible Cause If you need assistance If you need serviceIf you need FSP@ Replacement parts If you are not satisfied with how the problem was solvedWhirlpool will not PAY for Gas Range WarrantyLength of Warranty Whirlpool will PAY for Full ONE-YEAR Warranty