Mitsubishi Electronics DV1248ST user manual Service and Support Information, Packing Directions

9. SERVICE AND SUPPORT INFORMATION

If problems persist after you check this manual, you can contact your dealer or consult the technical service below:

For driver and hardware questions, please send an e-mail (Containing detailed descriptions of the problem you come upon, the hardware and software environment of your system) to the following address:

support@meaust.meap.com

For free driver updates, product information and news release, please visit the following web address:

http://www.mitsubishi-electric.com.au

For questions on using the bundled application, please consult the following web addresses:

http://www.ulead.com (Photo Express)

http://www.abbyy.com (FineReader)

Packing Directions

To avoid possible damage during transportation, please follow these guidelines when repacking your scanner before moving it or returning it for service. Mitsubishi Electric Australia cannot be held responsible for any damage that may occur during shipping:

1.Lock the scanner: you can find the lock on the bottom of the scanner and on the overhead transparency scanning module.

2.Use the original shipping container and packing materials for repacking.

3.Send only the scanner and other hardware required for the repair.