Whirlpool RF367PXD Requesting Assistance or Service, If you need assistance, If you need service

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. ._

Requesting Assistance or Service

Before calling for assistance or service, please check “Troubleshooting” on pages 31-32. It may save you the cost of a service call. If you still need help, follow the instructions below.

1. If you need assistance* . ..

Call the

Whirlpool

Consumer

Assistance

 

Center

telephone

number.

 

Dial toil-free from anywhere

w

in the

U.S.A.:

 

1-800-253-l 301

( Eaand talk with one of our trained consultants. The consultant can instruct you in how to obtain satisfactory operation from your appliance or, if service is necessary, recommend a qualified service company in your area.

If you prefer, write to: Mr. William Clark

Consumer Assistance Representative Whirlpool Corporation

2000 North M-63

Benton Harbor, Ml 49022-2692

Please include a daytime phone number in your correspondence.

2. If you need service*...

Whirlpool has a nationwide network of authorized Whirlpool service companies. Whirlpool service

SERVICE technicians are trained to fulfill the product warranty and

Elprovide after-warranty service, anywhere in the United States. To locate the authorized Whirlpool service company in your area, call our Consumer Assistance Center telephone number (see Step 1) or look in your telephone directory Yellow Pages under:

*APPLIANCE-HOUSEHOLD-

 

 

* WASHING

MACHINES

 

&

MAJOR,

SERVICE h

REPAIR

DRYERS,

SERVICE

L

REPAIR

See: Whirlpool

Appliances

or

See: Whirlpool

Appliances or

Aulhorized

Whirlpool

Service

Aulhorizad

Whirlpool

Service

(ExampkXYZ

Service

Co.)

(ExampkxXYZ

Service

Co.)

3.If you need FSP

replacement parts .. .

FSP is a registered trademark of Whirlpool Corporation for quality parts. Look for this symbol of quality whenever you need a replacement par-t for your WHIRLPOOL@ appliance. FSP replacement parts will fit right and work right, because they are made to the same exacting specifications used to build every new WHIRLPOOL appliance.

To locate FSP replacement parts in your area, refer to Step 2 or call the Whirlpool Consumer Assistance Center number

in Step 1.

4.If you are not satisfied with how the problem was solved . . .

l Contact the Major Appliance Consumer Action Program (MACAP). MACAP is a group of independent consumer experts that voices consumer views at the highest levels of the major appliance industry.

l Contact MACAP only when the dealer, authorized servicer, and Whirlpool have failed to resolve your problem.

Major Appliance Consumer Action Program

20 North Wacker Drive

Chicago, IL 60606

lMACAP will in turn inform us of your action.

l When asking for help or service:

Please provide a detailed description of the problem, your appliance’s complete model and serial numbers, and the purchase date. (See page 3.) This information will help us respond properly to your request.

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Contents UseAndCare Table of Contents Thank you for buying a WHIRLPOOL@ appliance Please record your model’s informationAssistance Center Number is toll-free 24 hours Day Your safety is important to us Range SafetyConunuea on nexr Instructions Control Panel Getting to Know Your RangeUsing the surface units Using Your RangeSurface unit indicator lights Setting Recommended USEHome canning information Cookware tipsPositioning racks Rack placement for specific foodsPans General guidelinesFor best air circulation Using aluminum foil for bakingUsing the Minute Timer Setting the clockPosition racks Baking/roastingPut food in oven After cooking, turn off ovenAdjusting the oven temperature control When broiling is done, turn off oven Set Oven Selector and Oven Temperature Control Knob toBroiling Position rackTo custom broil at a lower temperature Broiling rack position chartRack Position Type of Food Energy saving tips Broiling tipsUsing the Mealtimertm clock Page Storage drawer Oven ventOptional door panel pat Anti-tip bracketBefore you star Using the Self-Cleaning CycleSetting the controls Move the Lock Lever to the right the Clean positionSet the Oven Selector and Oven Temperature Control Knob to If needed, touch up spots with a soapy, steel-wool pad How the cycle works Special tipsCaring for Your Range Surface units and reflector bowlsRemoving Replacing HOW to Clean Cleaning chartLift-up cooktop Part What To USETo USE HOW to Clean Oven light Other possible problems and their causes TroubleshootingProblemcause If nothing operates, check the followingCause ProblemIf you need service Requesting Assistance or ServiceIf you need FSP Replacement parts If you are not satisfied with how the problem was solvedIndex Length of Warranty Electric Range WarrantyWhirlpool will PAY for Whirlpool will not PAY for