Troubleshooting

Occasionally, a problem may arise that is minor in nature, and a service call may not be necessary. Use this trou- bleshooting guide for a possible solution. If the unit continues to operate improperly, call an authorized service depot or Danby’s Toll Free Number 1-800-263-2629for assistance.

PROBLEM	POSSIBLE CAUSE	SOLUTION
	• No power to unit.	• Check connection of power cord at
	• No power to unit.	power source.
1) Unit does not work.		power source.
1) Unit does not work.	• Power cord is unplugged.	• Plug in unit.
	• Power cord is unplugged.

	• Wrong voltage is being used.	• Use proper voltage.
		• Use proper voltage.

	• Temperature control too cold.	• Check/adjust settings as needed.
	• Door not closed.	• Close the door securely.
2) Refrigerator running	• Hot food inserted.	• Cool food before inserting.
too frequently.	• Hot food inserted.	• Cool food before inserting.
too frequently.
	• Doors open too long/often.	• Minimize door openings/duration.
	• Close proximity to heat source or direct	• DO NOT place unit close to heat sources
	sunlight.	or in direct sunlight.

3) Internal Temperature	• Temperature set too cold.	• Check/adjust settings as needed.
too cold.		• Check/adjust settings as needed.
too cold.

		• Check connection of power cord at
	• No power to unit.	power source.
	• Power cord is unplugged.	• Plug in unit.
	• Wrong voltage is being used.	• Use proper voltage.
4) Internal Temperature	• Temperature control too warm.	• Check/adjust settings as needed.
not cold enough.	• Hot food inserted.	• Cool food before inserting.
	• Hot food inserted.	• Cool food before inserting.
	• Doors open too long/often.	• Minimize door openings/duration.
	• Air flow obstruction.	• Allow room for air to circulate around the
	• Close proximity to heat source or direct	unit.
	• Close proximity to heat source or direct
	sunlight.	• DO NOT place unit close to heat sources
		or in direct sunlight.

	• Temperature control too warm.	• Check/adjust settings as needed.
5) Freezer not cold	• Door not closed.	• Close door securely.
5) Freezer not cold
enough.	• Hot food inserted.	• Cool food before insterting.
	• Doors open too long/often.	• Minimize door openings/ duration.
	• Wrong voltage is being used.	• Use proper voltage.

		• Check connection of power cord to
	• No power to unit.	power source.
6) Light will not work.	• Power cord is unplugged.	• Plug in unit.
6) Light will not work.	• Bulb is loose/needs replacing.	• Tighten or replace bulb.
	• Bulb is loose/needs replacing.	• Tighten or replace bulb.
	• Door switch is stuck.	• Check the switch for obstructions, clean
		if necessary.

Troubleshooting

PROBLEM

POSSIBLE CAUSE

SOLUTION

1) Unit does not work.

too frequently.

too cold.

not cold enough.

enough.

6) Light will not work.