Whirlpool WOC54EC0AS, WOC54EC0AW, WOC54EC7AB, WOC54EC7AS, KEMS309BSS manual Troubleshooting

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TROUBLESHOOTING

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

Nothing will operate

Has a household fuse blown, or has a circuit breaker tripped?

Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.

Oven will not operate

Is the electronic oven control set correctly? See “Electronic Oven Controls” section.

Self-Cleaning cycle will not operate

Is the oven door open?

Close the oven door all the way.

Has the function been entered? See “Self-Cleaning Cycle” section.

On some models, has a delay start Self-Clean cycle been set?

See “Self-Cleaning Cycle” section.

On some models, is the oven control lockout set?

Oven cooking results not what expected

See “Control Lockout” section.

Is the proper temperature set?

Double-check the recipe in a reliable cookbook.

Oven temperature too high or too low

Does the oven temperature calibration need adjustment? See “Oven Temperature Control” section.

On some models, does the cooling fan run during BAKE, BROIL or CLEAN?

It is normal for the fan to automatically run when the oven is in use. This helps cool the electronic control.

Is the proper oven temperature calibration set? See “Oven Temperature Control” section.

Was the oven preheated? See “Baking” section.

Is the proper bakeware being used? See “Bakeware” section.

Are the racks positioned properly?

See “Positioning Racks and Bakeware” section.

Oven indicator lights flash

Do the oven indicator lights flash?

See the “Display” and/or the “Oven Lights” section. If the indicator light(s) keeps flashing, call for service. See “Assistance or Service” section.

Is there proper air circulation around bakeware? See “Positioning Racks and Bakeware” section.

Is the batter evenly distributed in the pan? Check that batter is level in the pan.

Is the proper length of time being used? Adjust cooking time.

Display shows messages

Is the display showing a flashing time?

There has been a power failure. Clear the display. See “Display(s)” section. On some models, reset the clock, if needed. See “Clock” section.

Is the display showing a letter followed by a number? Depending on your model, press OFF/CANCEL, OFF or CANCEL/OFF to clear the display. See “Display(s)” section. If it reappears, call for service. See “Assistance or Service” section.

Has the oven door been opened while cooking?

Oven peeking releases oven heat and can result in longer cooking times.

Are baked items too brown on the bottom? Move rack to higher position in the oven.

Are pie crust edges browning early?

Use aluminum foil to cover the edge of the crust and/or reduce baking temperature.

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Contents W10354187C BUILT-IN Electric Microwave Oven Combination Lower OvenTable of Contents Oven SafetyImportant Safety Instructions Parts and Features Timer CancelElectronic Oven Controls DisplaySettings Control Lockout Oven Temperature ControlPositioning Racks and Bakeware Oven USEAluminum Foil Meat Thermometer BakewareOven Vents Bakeware Recommendations ResultsBroiling BakeTo Bake To BroilCook Time Convection CookingFood To Set Convect Bake Convection Baking on some modelsConvection Broil on some models Convection Roasting on some modelsTo Cancel Hold Warm Feature Automatic Shutoff/Sabbath ModeHold Warm To UseTo Self-Clean Self-Cleaning CycleOven Care How the Cycle WorksTo Steam Clean General CleaningCleaning Method Helpful HintsOven Door Oven LightTo Replace To RemoveTroubleshooting Accessories Assistance or ServiceU.S.A CanadaItems Excluded from Warranty Limited WarrantyThis limited warranty does not cover Disclaimer of Implied Warranties Limitation of RemediesVotre sécurité et celle des autres est très importante Sécurité DU FourImportantes Instructions DE Sécurité Pièces ET Caractéristiques Bouton Cancel annulation Commandes Électroniques DU FourAffichage Lampes du fourFahrenheit et Celsius RéglagesSignaux sonores Fonctions basiquesCommande de la température du four Utilisation DU Four Verrouillage des commandesPapier d’aluminium Cuisson au fourUstensiles de cuisson au four Ustensiles DE Recommandations Cuisson AU Four RésultatsÉvents du four Thermomètre à viandeCuisson au four RemarquesAliment Position Durée DE DE LA Cuisson Grille Cuisson au grilCuisson au gril Réglage de la cuisson au four par convection Cuisson par convectionCuisson au four par convection sur certains modèles Recette avec cuisson par convection sur certains modèles Cuisson au gril par convection sur certains modèlesRôtissage par convection sur certains modèles Arrêt automatique/Mode Sabbat Hold Warm maintien au chaudUtilisation Pour annuler la caractéristique Hold Warm maintien au chaudProgramme dautonettoyage Entretien DU FourPréparation du four Comment fonctionne le programmeNettoyage général Steam Clean nettoyage à la vapeurRéinstallation RemplacementLampe du four Porte du fourDépannage Accessoires Assistance OU ServiceAux États-Unis Au CanadaGarantie Limitée Garantie DES Gros Appareils Ménagers Whirlpool CorporationArticles Exclus DE LA Garantie La présente garantie limitée ne couvre pasPage Whirlpool Corporation All rights reserved W10354187C