Troubleshooting a Serial I/O Device 107, 121, 122 | Dell T110

Troubleshooting a Serial I/O Device	107
Troubleshooting a NIC	107
Troubleshooting a Wet System	108
Troubleshooting a Damaged System	109
Troubleshooting the System Battery	110
Troubleshooting Power Supply	111
Troubleshooting System Cooling Problems	111
Troubleshooting Cooling Fan	112
Troubleshooting System Memory	113
Troubleshooting an Internal USB Key	114
Troubleshooting an Optical Drive	115
Troubleshooting a Tape Backup Unit	116
Troubleshooting a Hard Drive	117
Troubleshooting Expansion Cards	118
Troubleshooting the Processor	119

5 Running the System Diagnostics . . . . . . 121

Using Online Diagnostics	121
Embedded System Diagnostics Features	121
When to Use the Embedded System Diagnostics . . .	122
Running the Embedded System Diagnostics	122
System Diagnostics Testing Options	122

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Contents

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Dell T110 owner manual Troubleshooting a Serial I/O Device 107, 121, System Diagnostics Testing Options 122 Contents

Contents

Dell PowerEdge T110 Systems August Contents Uefi Boot Settings Screen Processor Settings ScreenEntering the Uefi Boot Manager Using the Uefi Boot Manager Entering the BMC Setup Module Opening and Closing the System Hard Drive Installation Guidelines Removing the Cooling Shroud Installing the Cooling ShroudRemoving a Hard Drive from a General Memory Module Replacing the System Battery Removing the Power Supply Installing the Power SupplyRemoving the Cooling Fan 101 Troubleshooting a Serial I/O Device 107 System Diagnostics Testing Options 122 Contents121 122 Jumpers and Connectors Disabling a Forgotten Password Contents Accessing System Features During Startup Front-Panel Features and Indicators Amber when a system fault is detected Back-Panel Features and Indicators Switch Voltage that most closely matches Guidelines for Connecting External Devices NIC Indicator Codes NIC Indicator Codes Link indicator Power Selection Power Selection Switch Diagnostic Lights Configuration error Other failure System. If the problem persistsResource and/or system Board hardware failure Hard drives are properly System Messages System configuration If any system components Configuration. If the systemBy the power supply Boots without this warning Supported with this power Installed in the clear Setting. Cmos has beenSystem Setup Program If not an intentional setting Troubleshooting a USB Faulty keyboard controller See Getting Help onKeyboard cable connector Problem persists, see Power down and restart System BiosSetup program to enable System Setup Program on Memory frequency If not an intentional setting Lower for powerFrequency Memory Module Installation Guidelines on Configuration. a Faulty or missing optical Or hard drive. If the problemSetting the order of boot No boot sector on Incorrect configuration Error encountered Install the Nvramclr Troubleshooting ExpansionConfiguration Drive connected to Replace the faulty drive General system error See Getting Help on Device or medium Device. Ensure that the USBDevice on page 106 or Removed or a memory Removed, this message is Configuration. Faulty battery or faulty See TroubleshootingSettings faulty system Settings. See Using Number of data lanes TPM configuration Command has beenReboot and execute Command Command has been To Ignore or entered. User interaction is Configuration. Memory Specified slots Memory Module InstallationFatal system error System to reboot By the power supplies Boots without this warning Will run but with reduced Configuration. See GeneralFunctionality Memory Module Installation Troubleshooting System Other Information You May Need Diagnostics MessagesAlert Messages About Your System Using the System Setup Program and Uefi Boot Manager Choosing the System Boot Mode Entering the System Setup Program Responding to Error MessagesUsing the System Setup Program Navigation Keys System if any changes were made System Setup Options Main Screen Option Description Memory Settings Memory Settings Screen onSata Settings Boot Settings Memory Settings Screen Processor Settings Screen Sata Settings Screen Boot Settings Screen Boot Sequence Retry Integrated Devices ScreenManually set the emulation type to Floppy With PXE PCI IRQ Assignments Screen Serial Communication Screen Power Management Screen System Security Screen TPM Clear No default When set to Yes, all TPM contents are clearedPower Button When Disabled, the button can only turn on system Entering the Uefi Boot Manager Using the Uefi Boot Manager Navigation KeysUefi Boot Manager enables you to To enter the Uefi Boot Manager Uefi Boot Manager Screen Uefi Boot Settings Screen System Utilities Screen System and Setup Password FeaturesUsing the System Password Verify that Password Status is Unlocked To disable the password security Using the Setup Password Deleting or Changing an Existing Setup Password Embedded System Management Baseboard Management Controller Configuration Entering the BMC Setup Module Wrist grounding strap Installing System ComponentsRecommended Tools Inside the System Opening and Closing the System Opening the System Closing the System Opening and Closing the System Release tab Front Bezel Removing the Front Bezel Installing the Front Bezel Removing Front Bezel Insert Installing Front Bezel Insert EMI Filler PanelRemoving an EMI Filler Panel Tab Installing an EMI Filler Panel EMI filler panel Tab Optical and Tape Drives Optional Removing an Optical or Tape Drive Tape drive shoulder screws Drive bay screw slots Optical drive Installing an Optical or Tape Drive Installing Drive Shoulder Screws Shoulder screws Removing a Hard Drive Hard Drive Installation GuidelinesHard Drives Removing or Installing a Hard Drive Hard drive Tabs Installing a Hard Drive Removing a Hard Drive from a Hard-Drive Bracket SAS controller card Removing the Expansion Card Stabilizer Installing the Expansion Card StabilizerExpansion Card Stabilizer Cooling Shroud Removing the Cooling Shroud Installing the Cooling Shroud Expansion Card Installation Guidelines Expansion Cards Removing an Expansion Card See -1 for the location of the expansion card slots Installing System Components Installing an Expansion Card Expansion-card latch Release tab Expansion-card slots SAS Controller Expansion Card Mode-Specific Guidelines General Memory Module Installation GuidelinesSystem Memory Sample Udimm Memory Configurations Removing Memory Modules Installing Memory Modules Alignment key Installing System Components Processor Removing the Processor 15. Installing and Removing the Heat Sink Heat sink ZIF socket Installing a Processor Your system has one cooling fan Cooling FanRemoving the Cooling Fan Installing the Cooling Fan 17. Removing and Installing the Cooling Fan Release tab System Battery Replacing the System Battery 18. Replacing the System Battery System battery Power Supply Removing the Power Supply Installing the Power Supply 19. Removing the Power Supply Power supply Screws Cable clip Internal USB Memory Key Chassis Intrusion Switch Removing the Chassis Intrusion Switch Installing the Chassis Intrusion Switch Intrusion connector Control Panel Assembly Removing the Control Panel Assembly 22. Removing the Link Bracket Lock Link bracket lock Control panel cable Standoff Installing the Control Panel Assembly100 101 System BoardRemoving the System Board Installing the System Board 102 103 104 105 Troubleshooting External ConnectionsTroubleshooting Your System 106 Troubleshooting the Video SubsystemTroubleshooting a USB Device 107 Troubleshooting a Serial I/O DeviceTroubleshooting a NIC Troubleshooting a Wet System 108 Troubleshooting a Damaged System 109 Troubleshooting the System Battery 110 Troubleshooting Power Supply Troubleshooting System Cooling ProblemsEnsure that none of the following conditions exist 111 Troubleshooting Cooling Fan 112 Troubleshooting System Memory 113 Troubleshooting an Internal USB Key 114 Troubleshooting an Optical Drive 115 Troubleshooting a Tape Backup Unit 116 Troubleshooting a Hard Drive 117 Troubleshooting Expansion Cards 118 Troubleshooting the Processor 119 120 Using Online Diagnostics Embedded System Diagnostics FeaturesRunning the System Diagnostics 121 When to Use the Embedded System Diagnostics Running the Embedded System DiagnosticsSystem Diagnostics Testing Options Click the testing option in the Main Menu window Using the Custom Test Options Selecting Devices for TestingSelecting Diagnostics Options 123 Viewing Information and Results 124 System Board Jumper 125 System Board Jumpers and Connectors Description Sataf eSATA ESATA connectorVideo connector 126 127 Disabling a Forgotten Password 128 Getting Help Contacting Dell129 130 Glossary 131Amperes AC Alternating current 132 CPU Central processing unit. See processor DC Direct current 133 134 135 Mm Millimeters Ms Milliseconds 136 System 137 System memory See RAMTCP/IP Transmission Control Protocol/Internet Protocol TOE TCP/IP offload engine Glossary 138 139 When to useDVD drive. See CD/DVD drive Index Post 141 Panel, 100 power supply, 94 system battery, 91 system board System utilities screen, 49 Uefi Boot Settings screen 143 144