9Close the system. See "Closing the System" on page 58.
10Enter the System Setup program and check the system memory setting. See "Memory Settings Screen" on page 39.
If the problem is not resolved, proceed with the next step.
11Open the system. See "Opening the System" on page 57.
12If a diagnostic test or error message indicates a specific memory module as faulty, swap or replace the module.
13To troubleshoot an unspecified faulty memory module, replace the memory module in the first DIMM socket with a module of the same type and capacity. See "Installing Memory Modules" on page 83.
14Close the system. See "Closing the System" on page 58.
15As the system boots, observe any error message that appears and the diagnostic indicators on the front of the system.
16If the memory problem is still indicated, repeat step 12 through step 15 for each memory module installed.
If the problem persists after all memory modules have been checked, see "Getting Help" on page 129.
Troubleshooting an Internal USB Key
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
1Enter the System Setup program and ensure that the USB key port is enabled. See "Integrated Devices Screen" on page 42.
2Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3Open the system. See "Opening the System" on page 57.
4Locate the USB key and reseat it.
5Close the system. See "Closing the System" on page 58.
