Whirlpool CGS365H Troubleshooting, Range Does Not Work, Oven/Broiler Burner, Surface Burners

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TROUBLESHOOTING

Most cooking problems often are caused by little things you can find and fix without tools of any kind. Check the lists below and on the next page before calling for assistance or service. If you still need help, see “Requesting Assistance or Service” on page 32.

RANGE DOES NOT WORK

	PROBLEM	CAUSE

	Nothing works	• The range is not plugged into a properly grounded outlet (120v polarized).
		• The range is not properly connected to the gas supply. Contact a designated
		service technician to reconnect the range to the gas supply. (See the Installa-
		tion Instructions.)
		• You have blown a household fuse or tripped a circuit breaker.

OVEN/BROILER BURNER

		PROBLEM	CAUSE

		The oven does not work	•	You have not set the electronic control correctly. Refer to setting the electronic
				oven control section. (See page 10.)
			•	The main or regulator gas shutoff valve is in the off position. (See the
				Installation Instructions.)

		The burner fails to light	•	The ignitor is broken. Contact an designated service technician to replace it.
			•	You have blown a household fuse or tripped a circuit breaker.
		The burner flames lift	•	The air/gas mixture is incorrect. Contact a designated service technician to
		away from the ports, are		check the air/gas mixture or see the Installation Instructions.
		yellow, or are noisy

SURFACE BURNERS

	PROBLEM		CAUSE

	The burner fails to light		•	The control knob is not set correctly. Push in the control knobs before turning
				them. Make sure the control knob is turned to the Light position. (See page 6.)
			•	You have blown a household fuse or tripped a circuit breaker.
			•	The burner ports may be clogged. Clean them with a straight pin. (See page 23.)

	The burner flames are		•	The burner ports may be clogged. Clean them with a straight pin. (See page 23.)
	uneven		•	The burner caps may not be positioned properly. (See page 23.)
			•
	The burner flames lift off		•	The burner needs cleaning. (See pages 23 and 24.)
	the ports, are yellow, or		•	The air/gas mixture is incorrect. Contact a designated service technician to
	are noisy when turned off		•
	are noisy when turned off			check the air/gas mixture or see the Installation Instructions.


	The burner makes a		•	The burner is wet from washing. Let it dry.
	popping noise when on

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Contents By CROSLEY Self-CleaningGas Range CONSERVATORA NOTE TO YOU Thank you for buying a CROSLEY appliancePlease record your model’s information wWARNING RANGE SAFETYTHE ANTI-TIP BRACKET wDANGER wWARNINGSAVE THESE INSTRUCTIONS RANGE SAFETYIMPORTANT SAFETY INSTRUCTIONS For self-cleaning rangesLeft rear CONTROL PANELPARTS AND FEATURES Surface burner marker shows which burner you are settingBurner heat settings USING YOUR RANGEUSING THE SURFACE BURNERS Using the control knobsUsing the right cookware makes a Home canning informationbig difference CHARACTERISTICS OF COOKWARE MATERIALSPositioning racks and pans USING THE OVENRack placement for specific foods USING YOUR RANGEBEST USED FOR USING ALUMINUM FOILBAKEWARE CHOICES BAKEWARE TYPEPRESS SETTING THE CLOCKDisplay/clock THE ELECTRONIC TIME-OF-DAY CLOCK/TIMERUSING THE ELECTRONIC TIMER YOU SEE USING THE ELECTRONIC TIMER CONTTo cancel the timer BAKING/ROASTINGPUSH AND TURN BAKING/ROASTING CONTSaving energy Roasting meats and poultryADJUSTING THE OVEN TEMPERATURE CONTROL How to determine the amount of adjustment neededPRESS Rear BROILINGPUSH AND TURN FrontBROILING CONT Broiling guidelinesReplacing the storage drawer THE OVEN VENTTHE STORAGE DRAWER Removing the storage drawerKeep children away from oven during Self-Cleaning cycle BEFORE YOU STARTUSING THE SELF-CLEANING CYCLE Burn Hazard Do not touch the oven during the Self-Cleaning cycleTURN SETTING THE CONTROLSHOW THE CYCLE WORKS USING THE SELF-CLEANING CYCLESETTING THE CONTROLS To stop the self-cleaning cycle at any timewWARNING CLEANING CHARTCARING FOR YOUR RANGE CLEANING METHODOven door glass CLEANING CHART CONTCARING FOR YOUR RANGE Surface burnersContoured well area Ignitor Gas tube opening Cleaning the surface burnersSEALED SURFACE BURNERS AND COOKTOP Porcelain burner cap Burner baseBefore removing the door To clean the burnersREMOVING THE OVEN DOOR SEALED SURFACE BURNERS AND COOKTOP CONTthe door is removed from the range REMOVING THE OVEN DOOR CONTTo remove To replaceRange Hinge hanger Support pins Front frame hinge slot Angular THE OVEN LIGHTTo replace the oven light To turn the light on or off when the oven door is closedSURFACE BURNERS TROUBLESHOOTINGRANGE DOES NOT WORK OVEN/BROILER BURNERDISPLAY MESSAGES WHEN SELF-CLEANING YOUR OVENTROUBLESHOOTING COOKING RESULTSFOR FURTHER ASSISTANCE IF YOU NEED ASSISTANCE OR SERVICEIF YOU NEED REPLACEMENT PARTS REQUESTING ASSISTANCE OR SERVICEPage INDEX TOPICPAGE CROSLEY GAS RANGE WARRANTYLENGTH OF WARRANTY WARRANTY