Frigidaire FPGF3685LS Metalmarks, Scratches or, Abrasions on, Cooktop surface, Brown streaks or

	BEFORE YOU CALL (Solutions to Common Problems)
OCCURRENCE	POSSIBLE CAUSE/SOLUTION
Metalmarks.	Sliding or scraping of metal utensils on cooktop surface. Do not slide metal utensils on
	cooktop surface. Use a ceramic-glass cooktop cleaning cream to remove the marks.
	"Cooktop Cleaning - Ceramic Glass Cooktop Models" section under General Cleaning.
Scratches or	Coarse particles such as salt or sand between cooktop and utensils can cause scratches. Be
abrasions on	sure cooktop surface and bottoms of utensils are clean before usage. Small scratches do not
cooktop surface.	affect cooking and will become less visible with time.
	Cleaning materials not recommended for ceramic-glass cooktop have been used. See
	"Cooktop Cleaning - Ceramic Glass Cooktop Models" section under General Cleaning.
	Cookware with rough bottom has been used. Use smooth, flat-bottomed cookware.
Brown streaks or	Boilovers are cooked onto surface. Use razor blade scraper to remove soil. "Cooktop
specks.	Cleaning - Ceramic Glass Cooktop Models" section under General Cleaning.
Areas of	Mineral deposits from water and food. Remove using a ceramic-glass cooktop cleaning
discoloration with	cream. Use cookware with clean, dry bottoms.
metallic sheen.
Poor baking results.	Many factors affect baking results. Make sure the proper rack position is used. Center
	food in the oven and space pans to allow air to circulate. Allow the oven to preheat to the
	set temperature before placing food in the oven. Try adjusting the recipes’ recommended
	temperature or baking time. If you feel the oven is too hot or cool, see "Adjusting Your
	Oven Temperature" section in the Electronic Oven Control Guide.

Flames inside oven or smoking from vent.

Excessive spillovers in oven. Set self-clean cycle for a longer cleaning time.

Excessive spillovers in oven. This is normal, especially for pie spillovers or large amounts of grease on the oven bottom. Wipe up excessive spillovers before starting the self-clean cycle. If flames or excessive smoke are present, stop the self-clean cycle and follow the steps under "Stopping or Interrupting the Self-Cleaning Cycle" in the Electronic Oven Control Guide.

Oven smokes excessively during broiling.

Control(s) not set properly. Follow instructions under "Setting Oven Controls".

Make sure oven door is closed.

Meat too close to the element. Reposition the rack to provide proper clearance between the meat and the element. Preheat broil element. Preheat broil element for searing.

Grid on broiler pan wrong side up and grease not draining. Always place grid on the broiler pan with ribs up and slots down to allow grease to drip into pan.

Grease has built up on oven surfaces. Regular cleaning is necessary when broiling frequently. Old grease or food spatters cause excessive smoking.

Self-cleaning cycle Control(s) not set properly. Follow instructions under "Oven Cleaning".

does not work. Self-cleaning cycle was interrupted. Stop time must be 2 to 4 hours past the start time. Follow steps under "Stopping or Interrupting the Self-Cleaning Cycle".

Soil not completely removed after self- cleaning cycle.

Set Self-Clean cycle for a longer cleaning time.

Failure to clean bottom front, top of oven or door areas outside oven seal. These areas are not in the Self-Cleaning area, but get hot enough to burn on food residue. Clean these areas before starting the Self-Clean cycle. Burned-on residue may be cleaned with a stiff nylon brush and water or nylon scrubber. Be careful not to damage the oven gasket.

Excessive smoking Excessive spillovers in oven, especially for pie spillovers or large amounts of grease on the

from oven vent. oven bottom. Wipe up excessive spillovers before starting the Self-Clean cycle. If flames or excessive smoke are present, stop the Self-Clean cycle and follow the steps under “Stopping or interrupting the Self-Cleaning Cycle”.

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