BEFORE YOU CALL FOR SERVICE…
(continued)
PROBLEM | POSSIBLE CAUSE |
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CLOCK DOES NOT WORK | • Range electrical plug must be securely seated in a live power outlet. Check for |
| blown fuse or tripped circuit breaker. |
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OVEN LIGHT DOES NOT | • Bulb may be loose or burned out. |
COME ON | • Electrical plug must be plugged into a live power outlet. |
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OVEN WILL NOT WORK | • Plug on the range is not completely inserted in the electrical outlet. |
| • Pilot(s) is (are) not lit (on standing pilot models). See the Lighting Instructions |
| for Standing Pilot Models in Using Your Oven. |
| • The circuit breaker in your house has been tripped, or a fuse has been blown. |
| • Oven controls not properly set. |
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OVEN TEMPERATURE | • The OVEN CONTROL knob needs adjustment. See the Adjust the |
TOO HOT OR TOO COLD | Oven |
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FOOD DOES NOT ROAST | • Oven controls not properly set. See the Baking or Roasting section. |
OR BAKE PROPERLY | • Shelf position is not correct. |
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| • Incorrect cookware or cookware of improper size is being used. |
| • Oven thermostat needs adjustment. See the Adjust the Oven Thermostat— |
| Do It Yourself section. |
| • Aluminum foil used improperly in the oven. |
| • Oven bottom not securely seated in position. |
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FOOD DOES NOT | • Oven controls not properly set. See the Broiling section. |
BROIL PROPERLY | • Oven door and/or broiler drawer not closed. |
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| • Improper shelf position being used. See the Broiling section. |
| • Food is being cooked on a hot pan. |
| • Cookware is not suited for broiling. |
| • Aluminum foil used on the broiler pan grid has not been fitted properly |
| and slit as recommended. |
| • Oven bottom not securely seated in position. |
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RAINBOW EFFECT | • This is normal. It is caused by the heat treatment applied to the oven window. |
IN THE OVEN WINDOW |
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(on some models) |
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STRONG ODOR | • Improper air/gas ratio in oven. Adjust oven burner air shutter. |
| • An odor from the insulation around the oven liner is normal for the first few |
| times oven is used. This is temporary. |
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If you need more help…call, toll free: GE Answer Center®
800.626.2000
consumer information service
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