
Problem | 
  | Possible Causes  | What To Do  | |
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Food does not bake | 
  | Oven controls  | • See the Using the oven section.  | |
or roast properly | 
  | improperly set.  | 
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  | Shelf position is incorrect  | • See the Using the oven section.  | |
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  | or the shelf is not level.  | 
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  | Incorrect cookware or  | • See the Using the oven section.  | |
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  | cookware of improper  | 
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  | size being used.  | 
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  | Aluminum foil used  | • See the Using the oven section.  | |
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  | improperly in the oven.  | 
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  | Oven bottom not securely  | • See the Care and cleaning of the range section. | |
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  | seated in position.  | 
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  | Oven thermostat needs  | • See the Adjust the oven   | |
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  | adjustment.  | section.  | |
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Oven will not   | 
  | The oven temperature is too  | • Allow the oven to cool to room temperature and  | |
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  | high to set a   | reset the controls.  | |
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  | Oven controls  | • See the Using the   | |
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  | improperly set.  | 
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“Crackling” or | 
  | This is the sound of the  | • This is normal.  | |
“popping” sound | 
  | metal heating and cooling  | 
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  | during both the cooking and  | 
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  | cleaning functions.  | 
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Excessive smoking | 
  | Excessive soil.  | • Press the CLEAR/OFF pad. Open the windows to  | |
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  | rid the room of smoke. Wait until the LOCKED DOOR  | 
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  | light goes off. Wipe up the excess soil and reset the  | 
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  | clean cycle.  | 
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Oven door will not open  | 
  | Oven too hot.  | • Allow the oven to cool below locking temperature.  | |
after a clean cycle | 
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Oven not clean after a | 
  | Oven controls not properly set.  | • See the Using the   | |
clean cycle | 
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  | Oven was heavily soiled.  | • Clean up heavy spillovers before starting the clean  | ||
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  | cycle. Heavily soiled ovens may need to   | 
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  | again or for a longer period of time.  | 
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“LOCK DOOR” flashes | 
  | The   | • Close the oven door.  | |
in the display | 
  | been selected but the  | 
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  | door is not closed.  | 
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LOCKED DOOR light | 
  | The oven door is locked  | • Press the CLEAR/OFF pad. Allow the oven to cool.  | |
is on when you want | 
  | because the temperature  | 
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to cook | 
  | inside the oven has not  | 
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  | dropped below the  | 
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  | locking temperature.  | 
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Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Customer Service