GE JGBP79, JGBP90 Troubleshooting Tips Customer Service, Oven Air Vents, Control Panel and Knobs

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Instructions Safety Instructions

Care and cleaning of the range.

Oven Air Vents

Never block the vents (air openings) of the range. They provide the air inlet and outlet that are necessary for the range to operate properly with correct combustion.

Air openings are located at the rear of

Vent appearance and location vary. the cooktop, at the top and bottom of the oven door, and at the bottom of the range, under the kick panel or storage drawer (depending on the model).

Lift-Up Cooktop (on models with standard twin burners)

Installation Instructions Operating

Some models have dual support rods that will hold the cooktop up while you clean underneath it.

Clean the area under the cooktop often. Built-up soil, especially grease, may catch on fire.

To make cleaning easier, the cooktop may be lifted up.

To raise the cooktop:

Be sure the burners are turned off.

Remove the grates.

Grasp the two front burner wells and lift up.

Clean under the cooktop with hot, soapy water and a clean cloth. If you removed your surface burners while cleaning, make sure they are properly seated when replacing them.

After cleaning, lower the cooktop (be careful not to pinch your fingers).

Troubleshooting Tips

Customer Service

 

Control Panel and Knobs

 

It’s a good idea to wipe the control panel

 

after each use of the oven. Clean with mild

 

soap and water or vinegar and water, rinse

 

with clean water and polish dry with a soft

Pull the knob straight off the stem.

cloth.

Do not use abrasive cleansers, strong liquid cleaners, plastic scouring pads or oven cleaners on the control panel—they will damage the finish. A 50/50 solution of vinegar and hot water works well.

The control knobs may be removed for easier cleaning. To remove a knob, pull it straight off the stem. If knob is difficult to remove, place a towel or dishcloth between the knob and control panel and pull gently. Wash the knobs in soap and water or a vinegar and hot water solution.

Metal parts can be cleaned with soap and water. Do not use steel wool, abrasives, ammonia, acids or commercial oven cleaners. Dry with a soft cloth.

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Contents Cleaning Gas Customer Service ANTI-TIP DeviceGE & You, a Service Partnership Two easy ways to register your applianceImportant Safety Notice Safety Instructions Surface Burners Instructions Installation Instructions Cook Meat and Poultry THOROUGHLY…Electric Warming Drawer on some models Instructions Operating Using the surface burnersSafety InstructionsOperating Instructions Safety Top-of-Range CookwareUsing the oven controls Safety Instructions OperatingInstructions Safety Instructions Functions must be resetHour Shut-Off Special features of your oven control on some modelsFahrenheit or Centigrade Temperature Selection Control LockoutTones at the End of a Timed Cycle Hour, 24 Hour or Clock Black-OutSafety Instructions Operating Cook and HoldBefore you begin… Using the ovenPower Outage for Electric Ignition Models Oven VentAluminum Foil How to Set the Oven for Baking or RoastingPreheating and Pan Placement Oven MoistureHow to Set the Oven for Broiling Broiling GuideHI Broil To Set the Timer Using the clock and timerInstallation Instructions Power OutageHow to Set an Immediate Start and Automatic Stop Using the timed baking and roasting featuresSafety Instructions How to Set a Delayed Start and Automatic StopAdjust the oven thermostat-Do it yourself Control Knob Using the electric warming drawerWhen Using the Warming Drawer RackTemperature Selection Chart To Crisp Stale ItemsUsing the self-cleaning oven Troubleshooting TipsCare and cleaning of the range Tips Customer ServiceStandard Twin Burner Assemblies on some models Instructions Operating Instructions Safety Sealed Burner Assemblies on some modelsBurner Grates Cooktop SurfaceOven Bottom To clean the outside of the door Lift-Off Oven DoorBroiler Pan and Grid Oven Light Replacement on some models Removable Warming Drawer on some modelsRemovable Storage Drawer on some models Control Panel and Knobs Troubleshooting Tips Customer ServiceOven Air Vents To raise the cooktopWarming Drawer Rack Oven ShelvesBrushed Chrome Cooktop on some models Fluorescent Top Light on some modelsInstallation of the range Operating InstructionsSafety Instructions 28 ⁄ to ServiceCustomer 361⁄4 ± 1⁄4Location Operating Instructions Provide Adequate Gas SupplyConnect the Range to Gas Troubleshooting Tips Installer Inform Gas Flow into RangeRigid Pipe Hookup for Models Equipped with Sealed Burners Preferred Method Extension Cord CautionsGrounding IMPORTANT-Please read carefully Temporary MethodCheck Ignition of Surface Burners Electric DisconnectSeal the Openings Electric Ignition ModelsQuality of Flames Check Ignition of Oven BurnerYellow tips on outer cones- Normal for LP gas Leveling the Range To remove the oven bottomInstalling the Anti-Tip Device When All Hookups Are CompletedTroubleshooting Tips Customer Before You Call For Service… Instructions Operating Instructions Safety InstructionsClock and timer Control signals afterOven temperature too Entering cooking timeIs on when you want After a clean cycle Oven not clean after aClean cycle Crackling orDisplay goes blank Power outageDoor appears Display flashesOperating Instructions Operating Instructions Installation Instructions Customer Service We’ll Cover Any Appliance. Anywhere. Anytime Consumer Product Ownership Registration Safety Instructions For The Period GE Will ReplaceWhat GE Will Not Cover One YearGE Gas Range Warranty For customers in Canada What Is Not CoveredService Telephone Numbers GE Answer Center