GE JGBP35, JGBP79, JGBP85, JGBP86, JGBP90 manual Before You Call For Service…

Page 44

Instructions Operating Instructions Safety Instructions

Before You Call For Service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem

 

Possible Causes

What To Do

 

 

 

 

 

Top burners do not light

 

Plug on range is not completely

Make sure electrical plug is plugged into a live, properly

or do not burn evenly

 

inserted in the electrical outlet.

grounded outlet.

 

 

 

 

 

 

 

Burner holes on the side or

Remove the burners (on models with standard twin

 

 

around the top of the burner

burners) or burner heads (on models with sealed

 

 

may be clogged.

burners) or burner caps on spill-proof models, and clean

 

 

 

 

them with a sewing needle or twist-tie. Make sure you do

 

 

 

 

not enlarge the holes. On spill-proof models, check the

 

 

 

 

electrode area for burned-on food or grease.

 

 

 

 

 

 

 

Improper burner assembly.

Make sure the drip pans are installed correctly.

 

 

 

 

See the Care and cleaning of the range section.

 

 

 

 

Burner flames very

 

Improper air to gas ratio.

If range is connected to LP gas, contact the person

large or yellow

 

 

 

who installed your range or made the conversion.

 

 

 

 

Surface burners light

 

The oven gas shut-off valve

To check the oven gas shut-off valve on standard

but oven does not

 

may have accidentally been

twin burner models, raise the cooktop and look

 

 

moved during cleaning or

for the gas shut-off lever at the extreme right rear

 

 

moving.

corner. (Standing pilot models do not have a gas

 

 

 

 

shut-off valve on the regulator.) Follow the directions

 

 

 

 

in box A or B that match your regulator type.

Installation

Lever is shown closed.

A

PULL TO OPEN.

 

Standard twin burner models

Lever is shown closed.

B

PULL TO OPEN.

 

Standard twin burner models

Troubleshooting Tips

To check the oven gas shut-off valve on sealed burner models, remove the storage drawer or warming drawer (see the Care and cleaning of the range section) and look for the gas shut-off lever at the back of the range. Follow the directions in box A or B that match your regulator type.

Service

A

Lever is

shown closed.

PULL TO OPEN.

Sealed burner models

B

Lever is

shown closed.

PULL TO OPEN.

Sealed burner models

Customer

Florescent top light

Fluorescent bulb is loose

Adjust or replace.

does not work

or defective.

 

 

 

 

 

Switch operating the light

Call for service.

 

is broken.

 

44

Image 44
Contents Cleaning Gas Customer Service ANTI-TIP DeviceGE & You, a Service Partnership Two easy ways to register your applianceImportant Safety Notice Safety Instructions Surface Burners Instructions Installation Instructions Cook Meat and Poultry THOROUGHLY…Electric Warming Drawer on some models Using the surface burners SafetyInstructions Operating InstructionsOperating Instructions Safety Top-of-Range CookwareUsing the oven controls Safety Instructions OperatingInstructions Safety Instructions Functions must be resetSpecial features of your oven control on some models Fahrenheit or Centigrade Temperature SelectionHour Shut-Off Control LockoutTones at the End of a Timed Cycle Hour, 24 Hour or Clock Black-OutSafety Instructions Operating Cook and HoldUsing the oven Power Outage for Electric Ignition ModelsBefore you begin… Oven VentHow to Set the Oven for Baking or Roasting Preheating and Pan PlacementAluminum Foil Oven MoistureHI Broil How to Set the Oven for BroilingBroiling Guide Using the clock and timer Installation InstructionsTo Set the Timer Power OutageUsing the timed baking and roasting features Safety InstructionsHow to Set an Immediate Start and Automatic Stop How to Set a Delayed Start and Automatic StopAdjust the oven thermostat-Do it yourself Using the electric warming drawer When Using the Warming DrawerControl Knob RackTemperature Selection Chart To Crisp Stale ItemsUsing the self-cleaning oven Troubleshooting TipsStandard Twin Burner Assemblies on some models Care and cleaning of the rangeTips Customer Service Instructions Operating Instructions Safety Sealed Burner Assemblies on some modelsOven Bottom Burner GratesCooktop Surface Broiler Pan and Grid To clean the outside of the doorLift-Off Oven Door Removable Storage Drawer on some models Oven Light Replacement on some modelsRemovable Warming Drawer on some models Troubleshooting Tips Customer Service Oven Air VentsControl Panel and Knobs To raise the cooktopOven Shelves Brushed Chrome Cooktop on some modelsWarming Drawer Rack Fluorescent Top Light on some modelsInstallation of the range Operating InstructionsSafety Instructions Service Customer28 ⁄ to 361⁄4 ± 1⁄4Location Connect the Range to Gas Operating InstructionsProvide Adequate Gas Supply Troubleshooting Tips Rigid Pipe Hookup for Models Equipped with Sealed Burners Installer InformGas Flow into Range Extension Cord Cautions Grounding IMPORTANT-Please read carefullyPreferred Method Temporary MethodElectric Disconnect Seal the OpeningsCheck Ignition of Surface Burners Electric Ignition ModelsYellow tips on outer cones- Normal for LP gas Quality of FlamesCheck Ignition of Oven Burner Leveling the Range To remove the oven bottomTroubleshooting Tips Customer Installing the Anti-Tip DeviceWhen All Hookups Are Completed Before You Call For Service… Instructions Operating Instructions Safety InstructionsControl signals after Oven temperature tooClock and timer Entering cooking timeAfter a clean cycle Oven not clean after a Clean cycleIs on when you want Crackling orPower outage Door appearsDisplay goes blank Display flashesOperating Instructions Operating Instructions Installation Instructions Customer Service We’ll Cover Any Appliance. Anywhere. Anytime Consumer Product Ownership Registration Safety Instructions GE Will Replace What GE Will Not CoverFor The Period One YearGE Gas Range Warranty For customers in Canada What Is Not CoveredService Telephone Numbers GE Answer Center