GE JGBP90 Crackling or, Popping sound, Excessive smoking, Clean cycle, Lock Door flashes, Display

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Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions

Customer Service

Before You Call For Service…

Troubleshooting Tips

Problem

 

Possible Causes

What To Do

 

 

 

 

 

Oven will not self-clean

 

The oven temperature is too

Allow the range to cool to room temperature and

 

 

high to set a self-clean operation.

reset the controls.

 

 

 

 

 

 

 

Oven controls improperly set.

See the Using the self-cleaning oven section.

 

 

 

 

 

 

 

On models with a door latch,

Make sure you move the door latch handle all the

 

 

the oven door is not in the

way to the right.

 

 

locked position.

 

 

 

 

 

 

“Crackling” or

 

This is the sound of the

This is normal.

“popping” sound

 

metal heating and cooling

 

 

 

during both the cooking and

 

 

 

cleaning functions.

 

 

 

 

 

 

Excessive smoking

 

Excessive soil.

Press the CLEAR/OFF pad. Open the windows to

 

 

 

 

rid the room of smoke. Wait until the LOCKED DOOR

 

 

 

 

light goes off. Wipe up the excess soil and reset the

 

 

 

 

clean cycle.

 

 

 

 

 

Oven door will not open

 

Oven too hot.

Allow the oven to cool below locking temperature.

after a clean cycle

 

 

 

 

 

 

 

 

 

Oven not clean after a

 

Oven controls not properly set.

See the Using the self-cleaning oven section.

clean cycle

 

 

 

 

 

Oven was heavily soiled.

Clean up heavy spillovers before starting the clean

 

 

 

 

 

 

cycle. Heavily soiled ovens may need to self-clean

 

 

 

 

again or for a longer period of time.

 

 

 

 

“LOCK DOOR” flashes

 

The self-clean cycle has been

Close the oven door.

in the display

 

selected but the door is not

 

 

 

closed.

 

 

 

 

 

LOCKED DOOR light

 

The oven door is locked

Press the CLEAR/OFF pad. Allow the oven to cool,

is on when you want

 

because the temperature

and then, on models with a door latch, unlock

to cook

 

inside the oven has not

the door.

 

 

dropped below the

 

 

 

locking temperature.

 

 

 

 

 

“F—and a number or

 

On models with a door latch,

The latch may have been moved, even if only slightly,

letter” flash in the display

 

if a function error code appears

from the locked position. Make sure the latch is moved

 

 

during the self-cleaning cycle,

to the right as far as it will go.

 

 

check the oven door latch.

 

 

 

 

 

 

 

You have a function error code.

Press the CLEAR/OFF pad. Allow the oven to cool for one

 

 

 

 

hour. Put the oven back into operation.

 

 

 

 

 

 

 

If the function code repeats.

Disconnect all power to the range for 5 minutes

 

 

 

 

and then reconnect power. If the function error

 

 

 

 

code repeats, call for service.

 

 

 

 

Oven door will not

 

Oven is too hot.

Allow the oven to cool below locking temperature.

unlock (on models with

 

 

 

Do not lock the door with the door latch except when

a door latch)

 

 

 

using the self-clean feature.

 

 

 

 

 

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Contents Cleaning Gas Customer Service ANTI-TIP DeviceGE & You, a Service Partnership Two easy ways to register your applianceImportant Safety Notice Safety Instructions Surface Burners Instructions Installation Instructions Cook Meat and Poultry THOROUGHLY…Electric Warming Drawer on some models Instructions Operating Using the surface burnersSafety InstructionsOperating Instructions Safety Top-of-Range CookwareUsing the oven controls Safety Instructions OperatingInstructions Safety Instructions Functions must be resetHour Shut-Off Special features of your oven control on some modelsFahrenheit or Centigrade Temperature Selection Control LockoutTones at the End of a Timed Cycle Hour, 24 Hour or Clock Black-OutSafety Instructions Operating Cook and HoldBefore you begin… Using the ovenPower Outage for Electric Ignition Models Oven VentAluminum Foil How to Set the Oven for Baking or RoastingPreheating and Pan Placement Oven MoistureBroiling Guide How to Set the Oven for BroilingHI Broil To Set the Timer Using the clock and timerInstallation Instructions Power OutageHow to Set an Immediate Start and Automatic Stop Using the timed baking and roasting featuresSafety Instructions How to Set a Delayed Start and Automatic StopAdjust the oven thermostat-Do it yourself Control Knob Using the electric warming drawerWhen Using the Warming Drawer RackTemperature Selection Chart To Crisp Stale ItemsUsing the self-cleaning oven Troubleshooting TipsTips Customer Service Care and cleaning of the rangeStandard Twin Burner Assemblies on some models Instructions Operating Instructions Safety Sealed Burner Assemblies on some modelsCooktop Surface Burner GratesOven Bottom Lift-Off Oven Door To clean the outside of the doorBroiler Pan and Grid Removable Warming Drawer on some models Oven Light Replacement on some modelsRemovable Storage Drawer on some models Control Panel and Knobs Troubleshooting Tips Customer ServiceOven Air Vents To raise the cooktopWarming Drawer Rack Oven ShelvesBrushed Chrome Cooktop on some models Fluorescent Top Light on some modelsInstallation of the range Operating InstructionsSafety Instructions 28 ⁄ to ServiceCustomer 361⁄4 ± 1⁄4Location Provide Adequate Gas Supply Operating InstructionsConnect the Range to Gas Troubleshooting Tips Gas Flow into Range Installer InformRigid Pipe Hookup for Models Equipped with Sealed Burners Preferred Method Extension Cord CautionsGrounding IMPORTANT-Please read carefully Temporary MethodCheck Ignition of Surface Burners Electric DisconnectSeal the Openings Electric Ignition ModelsCheck Ignition of Oven Burner Quality of FlamesYellow tips on outer cones- Normal for LP gas Leveling the Range To remove the oven bottomWhen All Hookups Are Completed Installing the Anti-Tip DeviceTroubleshooting Tips Customer Before You Call For Service… Instructions Operating Instructions Safety InstructionsClock and timer Control signals afterOven temperature too Entering cooking timeIs on when you want After a clean cycle Oven not clean after aClean cycle Crackling orDisplay goes blank Power outageDoor appears Display flashesOperating Instructions Operating Instructions Installation Instructions Customer Service We’ll Cover Any Appliance. Anywhere. Anytime Consumer Product Ownership Registration Safety Instructions For The Period GE Will ReplaceWhat GE Will Not Cover One YearGE Gas Range Warranty For customers in Canada What Is Not CoveredService Telephone Numbers GE Answer Center