GE JGBP90, JGBP79, JGBP85, JGBP35 manual Service Telephone Numbers, GE Answer Center

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Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions

Customer Service

Service Telephone Numbers.

GE Answer Center® 800.626.2000

The GE Answer Center® is open 24 hours a day, 7 days a week.

In Canada, call 1-800-361-3400.

OR

Visit our Website at: www.geappliances.com

In-Home Repair Service 800-GE-CARES (800-432-2737)

Expert GE repair service is only a phone call away.

In Canada, call 1-800-361-3400.

Special Needs Service 800.626.2000

800-TDD-GEAC (800-833-4322)

GE offers, free of charge, a brochure to assist in planning a barrier-free kitchen for persons with limited mobility.

In Canada, contact: Manager, Consumer Relations, Camco Inc., 1 Factory Lane, Suite 310,

Moncton, N.B., E1C 9M3.

Service Contracts 800-626-2224

Purchase a GE service contract while your warranty is still in effect and you’ll receive a substantial discount. GE Consumer Service will still be there after your warranty expires.

In Canada, call 1-800-461-3636.

Parts and Accessories 800-626-2002

Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard and Discover cards are accepted).

Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.

In Canada, please consult your yellow pages for your local Camco number.

Service Satisfaction

If you are not satisfied with the service you receive from GE:

First, contact the people who serviced your appliance.

Next, if you are still not pleased, in the U.S., write all the details—including your phone number—to: Manager, Customer Relations, GE Appliances, Appliance Park, Louisville, KY 40225; or,

in Canada, to: Manager, Consumer Relations, Camco Inc., 1 Factory Lane, Suite 310, Moncton, N.B., E1C 9M3

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Printed in Mexico

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Contents Cleaning Gas Customer Service ANTI-TIP DeviceGE & You, a Service Partnership Two easy ways to register your applianceImportant Safety Notice Safety Instructions Surface Burners Instructions Installation Instructions Cook Meat and Poultry THOROUGHLY…Electric Warming Drawer on some models Using the surface burners SafetyInstructions Operating InstructionsOperating Instructions Safety Top-of-Range CookwareUsing the oven controls Safety Instructions OperatingInstructions Safety Instructions Functions must be resetSpecial features of your oven control on some models Fahrenheit or Centigrade Temperature SelectionHour Shut-Off Control LockoutTones at the End of a Timed Cycle Hour, 24 Hour or Clock Black-OutSafety Instructions Operating Cook and HoldUsing the oven Power Outage for Electric Ignition ModelsBefore you begin… Oven VentHow to Set the Oven for Baking or Roasting Preheating and Pan PlacementAluminum Foil Oven MoistureHI Broil How to Set the Oven for BroilingBroiling Guide Using the clock and timer Installation InstructionsTo Set the Timer Power OutageUsing the timed baking and roasting features Safety InstructionsHow to Set an Immediate Start and Automatic Stop How to Set a Delayed Start and Automatic StopAdjust the oven thermostat-Do it yourself Using the electric warming drawer When Using the Warming DrawerControl Knob RackTemperature Selection Chart To Crisp Stale ItemsUsing the self-cleaning oven Troubleshooting TipsStandard Twin Burner Assemblies on some models Care and cleaning of the rangeTips Customer Service Instructions Operating Instructions Safety Sealed Burner Assemblies on some modelsOven Bottom Burner GratesCooktop Surface Broiler Pan and Grid To clean the outside of the doorLift-Off Oven Door Removable Storage Drawer on some models Oven Light Replacement on some modelsRemovable Warming Drawer on some models Troubleshooting Tips Customer Service Oven Air VentsControl Panel and Knobs To raise the cooktopOven Shelves Brushed Chrome Cooktop on some modelsWarming Drawer Rack Fluorescent Top Light on some modelsInstallation of the range Operating InstructionsSafety Instructions Service Customer28 ⁄ to 361⁄4 ± 1⁄4Location Connect the Range to Gas Operating InstructionsProvide Adequate Gas Supply Troubleshooting Tips Rigid Pipe Hookup for Models Equipped with Sealed Burners Installer InformGas Flow into Range Extension Cord Cautions Grounding IMPORTANT-Please read carefullyPreferred Method Temporary MethodElectric Disconnect Seal the OpeningsCheck Ignition of Surface Burners Electric Ignition ModelsYellow tips on outer cones- Normal for LP gas Quality of FlamesCheck Ignition of Oven Burner Leveling the Range To remove the oven bottomTroubleshooting Tips Customer Installing the Anti-Tip DeviceWhen All Hookups Are Completed Before You Call For Service… Instructions Operating Instructions Safety InstructionsControl signals after Oven temperature tooClock and timer Entering cooking timeAfter a clean cycle Oven not clean after a Clean cycleIs on when you want Crackling orPower outage Door appearsDisplay goes blank Display flashesOperating Instructions Operating Instructions Installation Instructions Customer Service We’ll Cover Any Appliance. Anywhere. Anytime Consumer Product Ownership Registration Safety Instructions GE Will Replace What GE Will Not CoverFor The Period One YearGE Gas Range Warranty For customers in Canada What Is Not CoveredService Telephone Numbers GE Answer Center