Maytag RJGR, DGRSC manual Problem Possible Cause Correction

Troubleshooting Procedures

!WARNING

To avoid risk of electrical shock, personal injury or death; disconnect power and shut off gas to unit before servicing, unless testing requires power.

Problem	Possible Cause	Correction
	No voltage to control	• Check for 120 VAC at control. If
No oven operation in bake or		no voltage is present, Replace
		control.
broil.
		• Verify all connections are clean
	Loose wire connection or broken wire
		and tight, replace broken wire.
	Failed ignitor	• Check ignitor current draw.
	Gas pressure too high	Replace ignitor if it fails test.
		• Check for correct gas pressure.
No gas flows to burner.		Natural gas pressure should be
		4" WCP and LP gas pressure
Ignitor glows red.
		should be 10" WCP.
	Failed gas valve
		• Check gas valve for continuity
	Loose wire connection or broken wire
		• Verify all connections are clean
		and tight, replace broken wire.
	Ignitor positioned too far from burner	• Reposition ignitor closer to
	Dirt or grease in orifice or burner	bake/broil burner.
		• Clean orifice or burner.
	Insufficient gas pressure	• Check for correct gas pressure.
Gas flows to bake/broil		Natural gas pressure should be
		4" WCP and LP gas pressure
burner, but burner does not
		should be 10" WCP.
light.
		• Verify power is present at unit.
	Power outage
		Verify that the circuit breaker is
		not tripped.
		• Replace household fuse, but do
		not fuse capacity.
	Failed oven lamp	• Check lamp and replace is
		necessary.
Oven light does not operate.	Failed wiring	• Check for broken, loose or dirty
		connections.
	Failed light socket	• Check light socket for continuity.
	Failed light plunger	• Check plunger for continuity.
	Normal	• Minor smoking or order is normal
Oven smokes/odor first few		the first few times of oven usage.
times of usage		• Ventilate area well and perform
		self-clean cycle.
	No power to fan motor	• Check for 120 VAC supplied at
		fan motor. If no voltage is
		present, check for broken or
		loose wiring between fan motor
		and relay board. If voltage is
Fan motor does not operate.		present at fan motor, go to the
		next step.
	Failed fan motor or winding or frozen shaft.
		• Check motor winding for
		continuity. Check for a frozen
		motor shaft. Check for broken
		wiring between motor and neutral
		terminal block.

12 16023219 ©2004 Maytag Services