Bosch Appliances HGS3023UC manual Before Calling Service, Troubleshooting Chart

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Service

Before Calling Service

Troubleshooting Chart

Oven Problem	Possible Causes and Suggested Solutions


Oven door is locked and will not open,	Turn the oven off at the circuit breaker and wait five minutes. Turn breaker
even after cooling.	back on. The oven should reset itself and will be operable.

Oven is not heating.	Check circuit breaker or fuse box to your house. Make sure there is proper
	electrical power to the oven. Be sure oven temperature has been selected.

Baking results are not as expected.	Many factors affect baking results. Make sure the proper oven rack position
	is used. Center food in the oven and space pans to allow air to circulate.
	Allow the oven to preheat to the set temperature before placing food in the
	oven. Try adjusting the recipe's recommended temperature or baking time.
	If you feel the oven is too hot or cool, see “Adjusting Oven Temperature” in
	this Use & Care Guide.

Appliance is not level.	Be sure floor is level, strong & stable enough to adequately support range.
	If floor is sagging or sloping, contact a carpenter to correct the situation.
	Poor installation. Place oven rack in center of oven. Place a level on the
	oven rack. Adjust leveling legs at base of appliance until the rack is level.
	Kitchen cabinet alignment may make range appear not level. Be sure
	cabinets are square & have sufficient room for appliance clearance.

Cannot move appliance easily. Appliance	Cabinets not square or are built in too tightly. Contact builder or installer to
must be accessible for service.	make appliance accessible.
	Carpet interferes with appliance. Provide sufficient space so appliance can
	be lifted over carpet.

Surface burners do not ignite.	Surface control knob was not completely turned to LITE. Push in & turn the
	surface control knob to LITE until burner ignites and then turn control knob
	to desired flame size.
	Burner ports are clogged. With the burner OFF, use a small-gauge wire or
	needle to clean burner head slots and ignition ports. See “Cleaning the
	cooktop and surface burners” in the Care & Cleaning section for additional
	cleaning instructions.
	Range power cord is disconnected from outlet (electric ignition models
	only). Be sure power cord is securely plugged into the power outlet.
	Electrical power outage (electric ignition models only). Burners can be lit
	manually. See section on Setting Surface Controls.

Surface burner flame only part way	Burner slots or ports are clogged. With the surface burner OFF, clean ports
around burner cap.	with a small-gauge wire or needle.
	Moisture is present after cleaning. Lightly fan the flame & allow burner to
	operate until flame is full. Dry the surface burners thoroughly following the
	instructions under “Cleaning the cooktop and surface burners” provided in
	the Care & Cleaning section.

	English 25

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Contents Use and Care Manual Page Table of Contents About This Manual How This Manual is OrganizedImportant Safety Instructions SafetyProper Installation and Maintenance Gas Safety Fire SafetyCleaning Safety Child SafetyBurn Prevention Cookware Safety Conversion to Liquified Petroleum GasGetting Started PartsAccessories RackCooktops Oven BottomControl Before Using the Oven for the First Time Control KeypadsGetting the Most Out of Your Appliance General TipsCondensation Operating the Oven LightOperation About the ApplianceOperating the Oven Baking layer cakes with 1 or 2 oven racksSetting timed bake and delayed timed bake features When the set bake time runs outBroil Convection some modelsOperating the Gas Cooktop Cookware material typesUsing proper cookware Setting proper burner flame heightSetting surface controls Center Oval Burner some modelsSettings Setting a surface burnerSetting the Clock Temperature conversionSetting a silent control panel Setting oven lockoutSetting the minute timer To change the timer while it is in useCleaning Cleaning and MaintenanceSelf-Clean Stopping or interrupting a self-clean cycle Avoid These CleanersCleaning Guide When the self-clean cycle has completedCooktop Cleaning and Maintenance Cleaning sectionTo clean the burner head ignition ports To clean the surface burner headsReplacing an Oven Light MaintenanceTo replace the oven light bulb Removing the Oven Door To remove the oven doorTo replace the oven door Service Before Calling ServiceTroubleshooting Chart Oven Problem Possible Causes and Suggested SolutionsAppliance does not operate in this checklist How to Obtain Service or Parts Data PlateWhat this Warranty Covers & Who it Applies to How Long the Warranty LastsOut of Warranty Product Warranty ExclusionsHow to Obtain Warranty Service Concernant ce guide SécuritéMise en œuvre Pour obtenir le maximum de cet appareilConcernant ce guide Organisation du guideSécurité Installation et entretien appropriésInstructions de sécurité importantes Sécurité pour le gaz Sécurité pour le feuÉviter les brûlures Sécurité pour les enfantsNettoyage sécuritaire Sécurité avec les casseroles Conversion au gaz de pétrole liquéfiéMise en œuvre PiècesAccessoires GrilleFond du four RemarqueContrôle Avant d’utiliser le four pour la première fois Touches du panneau de contrôlePour obtenir le maximum de cet appareil GénéralitésFonctionnement de l’éclairage du four Fonctionnement Concernant cet appareilFonctionnement du four CuissonRéglage de la cuisson minutée et cuisson différée Lorsque la durée de cuisson se termineGril Convection certains modèlesPour régler le gril Les avantagesFonctionnement de la surface de cuisson à gaz Type de matériauxUtilisation de la convection Pour la cuisson Pour le rôtissageRéglage des contrôles de surface Utilisation de casseroles appropriéesBrûleur central ovale certains modèles Réglages Régler le brûleur de surfaceRéglage de la pendule Conversion de températurePour un panneau de contrôle silencieux Réglage du verrouillage de fourRéglage de la minuterie Pour changer la minuterie pendant l’utilisationNettoyage et entretien NettoyageAutonettoyage Préparation pour l’autonettoyagePièces Recommandations Arrêt ou interruption de l’autonettoyageÉviter ces produits nettoyants Guide de nettoyageNettoyage et entretien de la surface de cuisson Nettoyage et entretienNettoyer les ports d’allumage des têtes de brûleurs Nettoyer les têtes de brûleursEntretien Remplacement de l’ampoule du fourRemplacer l’ampoule du four Retrait de la porte Retrait de la portePour remettre la porte du four Guide de dépannage Avant d’effectuer un appel de serviceProblème avec le four Causes possibles et suggestions Section Nettoyage et entretien Contrôles de surfaceContrôles du four Comment obtenir un service ou des pièces Plaque signalétiqueRéglages des contrôles du four Couverture de la garantie Durée de la garantieProduit hors garantie Exclusions à la garantiePour un service sous garantie Français Page Contenido ¿Tiene usted preguntas?Acerca de este manual Cómo está organizado este manualInstrucciones Importantes de Seguridad SeguridadInstalación y mantenimiento correcto Manejo seguro del gas Seguridad contra incendiosSeguridad para los niños Prevención de quemadurasSeguridad durante la limpieza Conversión a gas licuado de petróleo Seguridad de los utensilios de cocinarComenzar PartesAbertura de ventilación del horno Ventilador de convección algunos modelosAccessorios RejillaParrillas Piso del hornoControl Antes de usar el horno por primera vez Botones de controlSacar el mayor provecho de su aparato Consejos generalesCondensación Cómo operar la luz del hornoOperación Acerca del aparatoCómo operar el horno Hornear pasteles en capas con 1 o 2 rejillasCuando termina el tiempo de hornear programado Asar Para usar el modo de AsarConvección algunos modelos Beneficios de la convecciónCómo funciona la convección Cómo usar el modo de convección Al hornearPara configurar el modo de convección Cómo operar la parrilla de gasTipos de materiales para utensilios de cocina Usar utensilios apropiados de cocinaConfigurar los controles de la parrilla Configurar un quemador de la parrillaQuemador central ovalado algunos modelos NotasConfiguraciones y ajustes Configurar el relojConfigurar un panel de control silencioso Configurar el bloqueo del hornoConfigurar el temporizador de minutos Pulse Timer On/OffLimpieza Limpieza y MantenimientoAutolimpieza Detener o interrumpir un ciclo de autolimpieza Evitar estos detergentes/limpiadoresGuía de Limpieza Cuando termina el ciclo de autolimpiezaLimpieza y Mantenimiento de la Parrilla Sección Cuidado y LimpiezaPara limpiar los puertos de ignición de los quemadores Para limpiar los quemadores de la parrillaCómo reemplazar un foco en el horno MantenimientoPara reemplazar el foco de luz en el horno Cómo quitar la puerta del horno Para quitar la puerta del hornoCerradura Abra Para reemplazar la puerta del hornoTabla para resolver problemas Problema del Horno Posibles Causas y Soluciones SugeridasServicio Antes de solicitar servicioControles del horno LimpiezaAparato completo no funciona en esta lista de chequeo Asar en la sección Configurar los controles del horno Placa con datosCómo obtener servicio o refacciones Del hornoCobertura de esta garantía y para quiénes aplica Duración de la garantíaReparación/Reemplazo como su remedio exclusivo Producto fuera de garantíaCómo obtener servicio de garantía