Troubleshooting
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Problem |
| Explanation / Possible Cause | Prevention / Solution |
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Grill not heating |
| Controller turned off. | Turn controller knob to maximum setting. |
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| No Power. | Be sure controller is fully seated in heating element bracket |
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| and grill is properly plugged into outlet. |
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| Check for tripped household circuit breakers or GFI (Ground |
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| Fault Interrupter). Reset or replace if necessary. |
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| Try another outlet. |
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| Faulty controller or heating element. | Replace controller or heating element. |
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Circuit breaker trips |
| Power Surge | Turn controller to OFF position before plugging into electrical |
or fuse blows |
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| outlet. |
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| Another appliance plugged into same circuit as grill. | Do not use other electrical appliances on the same circuit. |
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| Moisture or water in controller or electrical connections | Keep controller and all electrical connections dry. Do not |
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| operate unit when raining. |
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| Damaged cord or electrical connections. | Replace damaged controller or extension cord. |
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Grill will not cook |
| Lid off of grill. | Place lid on grill while cooking. |
properly |
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| Insufficient preheat or temperature set too low. | Preheat |
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| Inappropriate extension cord. | Replace with appropriately rated cord (15 amps) |
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| Excessive buildup on insulation bowl. | Clean lower insulation bowl. |
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| Too many ceramic briquets. | Use 10 ceramic briquets maximum. |
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| Excess fat in meat. | Trim fat from meat before grilling. | |
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| Excessive cooking temperature. | Adjust (lower) temperature as needed. |
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| Grease build up. | Clean grill and replace briquets (10 maximum). |
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Controller indicator |
| Normal controller cycling. | Increase knob setting or wait for light to cycle on. |
light is OFF. |
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| No power. | See "Grill not heating." |
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| Faulty controller | Replace controller or heating element. |
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Persistent grease fire. |
| Grease trapped by food build up. | Turn controller knob to OFF. Keep lid on and let fire burn out. |
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| After grill cools, remove briquets and clean insulation bowl. |
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| Grease soaked briquets. | Replace with fresh briquets. |
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| Do not apply water to fire. |
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| Personal injury may result. |
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| DO NOT RETURN YOUR GRILL TO THE STORE. | ||
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| CALL: |
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14 • 4654870