Solving General Problems with the Oscilloscopes
This section describes how to solve general problems that you may encounter while using the 54621A/22A/24A Oscilloscopes and the 54621D/22D
After troubleshooting the oscilloscope, if you need to replace parts, refer to the “Replaceable Parts” chapter.
If there is no trace display
❏Check that the power cord is connected to the oscilloscope and to a live power source.
❏Check that the
❏Check that the display is illuminated and that the INTENSITY knob is adjusted correctly.
❏If there is no display, go to the troubleshooting procedures in this chapter.
❏Check that the oscilloscope probe lead wires are securely inserted into the connector assembly and that the probe clips make good contact with the probe lead wires.
❏Check that the probe clips are securely connected to points in the circuit under test, and that the ground is connected.
❏Check that the circuit under test is powered on.
❏Press the Autoscale key.
❏Reset the oscilloscope.
•To reset the entire oscilloscope, press and hold any softkey and switch the oscilloscope power on. Release the softkey when the display appears.
❏Obtain service from Agilent Technologies, if necessary.