Napoleon Fireplaces SRPT03-XXXX owner manual Troubleshooting, Problem Probable Cause Solution

Page 17

TROUBLESHOOTING

PROBLEM

PROBABLE CAUSE

SOLUTION

 

 

 

Pilot will not light

Gas valve may be OFF

Turn the gas valve ON

 

 

 

 

Tank fuel empty

Refill LP gas tank

 

 

 

 

Air in supply system

Purge air from lines

 

 

 

 

Loose connection

Check all fittings

 

 

 

Pilot will not stay on

Debris around pilot

Clean dirty area

 

 

 

Loose connection

Tighten connection

 

 

 

 

Thermocouple

Contact customer service

 

 

 

 

Gas leak in line

Check connections

 

 

 

 

Lack of fuel pressure

Fuel tank is near empty

 

 

 

Burner will not light

Pressure is low

Fuel tank is near empty

 

 

 

Control valve not ON

Turn valve to ON

 

 

 

 

Thermocouple broken

Contact customer service

 

 

 

 

Pilot light assembly bent or

Contact customer service

 

not in correct location

 

 

 

 

 

 

 

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Contents Tabletop Patio Heater Carbon Monoxide Hazard PrecautionsSpecification Precautions Precautions Tools Needed not Included PreparationParts List Assembly Hardware Used Regulator Check for leak Safety CheckDisconnected cylinder when storage or transportation Lighting instructions OperationBefore Lighting Flame Characteristic Operation pressure checked When heater is onRe-light Shut down instructionsLocating Header for USE Cleaning and Maintenance MAINTENANCE/STORAGEBetween uses During periods of extended inactivity or when transportingStorage Problem Probable Cause Solution TroubleshootingONE-YEAR Limited Warranty SRPT03-XXXX