Marantz PM-11S2 Troubleshooting, Before considering it as a failure, Phenomenon Cause Actions

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TROUBLESHOOTING

7Before considering it as a failure

In case of trouble with this component, first check the following before calling for service. What seems to be a serious malfunction is often due to a simple operation mistake.

If the trouble is not fixed after making the following checks, contact the place of purchase, your nearest Marantz dealer, our customer service center, or our repair service center.

Phenomenon	Cause	Actions
	The power cord is disconnected.	Check the power cord connection.
Power is not supplied.		If the OPERATE indicator is flashing, turn the
	The protection circuit is activated.	power OFF then back ON again after 1 minute
		or more.
	Speaker connection is incomplete.	Check the speaker cable connection.
	Input cable connection is incomplete.	Check the input cable connection.
	Use of the connected player is wrong.	Confirm the operation methods, referring to
		the instruction manual of the player.
	The INPUT SELECTOR knob is not set	Set the INPUT SELECTOR knob properly.
	correctly.
	The VOLUME knob is set to minimum.	Turn the VOLUME knob to set the proper
		level.
Power is supplied, but no sound is		Set the SPEAKER A/B buttons properly,
	The SPEAKER buttons are set to OFF.	according to the SPEAKER terminals to which
heard from the speakers.
		the speakers are connected.
		If “ATT” is displayed on the display, press the
	The ATT. muting function is activated.	ATT. button on the main unit or remote control
		unit, or increase/decrease the volume level, in
		order to cancel the attenuation function.
	The protection circuit has been activated, and	Adjust the volume again.
	the volume has been automatically muted.
	An error message is displayed.	Set the ID number properly, referring to the
		table in “ERROR MESSAGES”, on page 26.
	Speaker connection is incomplete.	Check the speaker cable connection.
Sound is heard from the left or right	The set values for the volume (LEVEL
speakers only. Or, the volume from	TRIM) and sound quality (BASS/TREBLE)	Perform trimming again.
the right and left speakers differs.	adjustments for the left and right channels
	are different.
Left and right channels are	Connection of left and right speaker cables or	Make connections properly.
reversed.	input cables is reversed.
Sound is monaural.	The MODE switch on the rear panel is set to	Turn the unit off, set the MODE switch to
	“BI-AMP”.	STEREO, then turn the unit back on.
	Grounding connection from the record player	Check the connections to the PHONO GND
	is improper.	terminal.
Noise occurs during record	Connection to the PHONO input jacks is	C h e ck t h e P H O N O i n p u t t e r m i n a l
	incomplete.	connection.
playing.
	A TV set, etc. placed too close to the record	Place the TV set or record player in another
Or, no sound is heard.
	player may affect the sound.	position.
	The PHONO MC button on the front panel is	Set the PHONO MC button properly.
	not set properly for the cartridge used.
	The record player and speakers are placed	Place the speakers as far away from the record
Howling occurs when sound volume	too close.	player as possible.
		If an insulating pad is not supplied with the
is increased during record playing.	The record player is placed on a rack or floor
	prone to vibration.	record player, use an insulating pad available
		on the market.

TROUBLESHOOTING ADVANCED OPERATIONS ADVANCED CONNECTIONS BASIC OPERATIONS BASIC CONNECTIONS NAMES AND FUNCTIONS

OTHERS

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