Troubleshooting Tips

Atria™

Please refer to this troubleshooting guide before requesting service or contacting your dealer for assistance.

Problems and Possible Remedies

Fan will not start

•Check the main circuit fuses, circuit breakers, and wall control position. Check all wire connections. Make sure the power is turned off during this inspection.

Fan wobbles or shakes excessively

•Be sure the canopy pin is set properly into the slot on the ball.

•The hanger bracket may be attached too loosely. Make sure the hanger bracket is attached tightly to the ceiling and the downrod assembly is secured firmly.

•The downrod may be attached to the downrod base too loosely. Make sure all the screws are securely tightened.

Fan is noisy during operation

•Tighten the canopy screws and mounting plate assembly. Make sure the wire nuts inside the canopy and switch housing are not touching the metal parts and that they have not fallen off the wire splices. Tighten as necessary.

•Tighten the screws attaching the blade assemblies to the motor housing and all of the screws in the blade assemblies.

•Make sure all screws are snug but not overly tight.

Fan does not run on low speed

•If the fan is new, it may need to be “broken in.” Run at high speed for several days.

Care Recommendations

Fan Finishes

•For cleaning, use a soft brush or lint-free cloth to prevent scratching the finish.

•Surface smudges or an accumulation of dirt and dust can be removed easily using a mild detergent and slightly dampened soft cloth. An antistatic agent may be used (on the fan base and blades only), but never use abrasive cleaning agents as these will damage the finish.

Blades

•Wood-finish blades should be cleaned with a furniture polishing cloth. Occasionally, a light coat of furniture polish may be applied for added protection and beauty.

•For painted and high-gloss blades, surface smudges or an accumulation of dirt and dust can be removed easily using a mild detergent and slightly dampened soft cloth. An antistatic agent may be used, but never use abrasive cleaning agents as these will damage the finish.

No Need for Lubrication

•Never lubricate this fan! The precision motor at the heart of your Casablanca fan features sealed bearings that are lubricated for life.

•Do not attempt to oil the motor.

Changing Lightbulbs

•Be sure to turn the power to OFF at the wall control or circuit breaker before changing lightbulbs.

•Replace bulbs with the same type as you removed from the light fixture.

#C18G500FPOMONA specifications

The Casablanca Fan Company #C18G500FPOMONA is a remarkable addition to any indoor space, combining elegance with advanced technology to create a comfortable environment. Known for its stylish aesthetics and powerful performance, the Pomona model offers both functionality and design versatility, making it an ideal choice for various home decor styles.

One of the standout features of the Pomona ceiling fan is its five reversible blades, which allow users to customize the look of their fan according to their preferences. The blades come in a rich walnut finish on one side and a beautiful driftwood finish on the other, providing flexibility to match the fan with different room styles. Beyond its visual appeal, these blades are designed for optimal airflow, ensuring effective circulation of air throughout the room.

The Pomona fan incorporates Casablanca's innovative DC motor technology, which delivers exceptional power while consuming significantly less energy compared to traditional fan motors. This not only results in lower energy bills but also minimizes noise, ensuring a peaceful atmosphere in your living space. The fan operates with multiple speed settings, allowing users to select the desired airflow for any occasion, whether it’s a gentle breeze for relaxation or a more powerful flow for energy efficiency.

Additionally, the Pomona ceiling fan features a reversible motor, making it suitable for year-round use. In the summer, it creates a cooling downdraft, while in the winter, it can be reversed to circulate warm air more efficiently. This dual functionality enhances the fan’s usability, providing comfort regardless of the season.

Installation is made simple with the fan's versatile mounting options, as it can be installed on flat or sloped ceilings, adding to its adaptability. The fan also comes with a remote control, allowing users to operate it conveniently without needing to get up. Some models even support smart home integration, offering compatibility with various home automation systems.

Overall, the Casablanca Fan Company #C18G500FPOMONA is a sophisticated blend of style, efficiency, and innovative technology. Its combination of elegant design, energy-saving features, and convenience makes it a perfect choice for homeowners looking to enhance their living spaces with a reliable and stylish ceiling fan.