Blue Rhino 163010 owner manual If the problem is This condition exists Then do this

Contact 1-800-762-1142 for assistance.

Do not return to place of purchase.

Troubleshooting

If the problem is:	And this condition exists:	Then do this
Pilot won’t light	Gas turned off at source	Open valve
	Blockage in orifice or pilot tube	Clean or replace orifice or pilot tube
	Air in gas line	Open gas line and bleed it (pressing
		control knob in) for not more than 1 - 2
Note: Heater operates at reduced		minutes or until you smell gas
	Igniter fails	Obtain new igniter and replace
efficiency below 40ºF (5ºC)
Pilot won’t stay lit	Dirt built up around pilot	Clean dirt from around pilot
	Connection between gas valve and	Tighten connection and perform leak
	pilot assembly is loose	check
	Thermocouple is not operating	Replace thermocouple
	correctly
Burner won’t light	Gas pressure is low	Have a professional check gas system
	Blockage in orifice	Clear blockage
	Control knob is not in ON position	Turn control knob to ON
Burner flame is low	Gas pressure is low	Have a professional check gas system
	Supply hose is bent or kinked	Straighten hose
	Control knob fully ON	Check burner and orifices for blockage
Emitter glows uneven	Gas pressure is low	Have a professional check gas system
Note: Bottom 1” of emitter normally does	Base is not on a level surface	Place heater on a level surface
NOT glow.	Heater is level	Clean burner
Carbon build-up	Dirt or film on reflector and emitter	Clean reflector and emitter
Thick black smoke	Blockage in burner	Remove blockage and clean burner
		inside and outside

15 Owner’s manual and assembly instructions: model 163010 natural gas outdoor patio heater 12/4/02