ENGLISH

TROUBLESHOOTING

SYMPTOM

POSSIBLE CAUSE

SUGGESTED REMEDY

 

 

 

Pilot will not light

Gas supply off

Check main / unit gas valves

 

 

 

 

Air in lines

Turn pilot valve on. Attempt to

 

 

light pilot every 15 sec.

 

Pilot valve not on

Turn pilot valve on / adjust

 

 

 

Burners won’t light

Gas supply off

Check main / unit gas valves

 

 

 

 

Air in lines

Turn gas valve on. Attempt to

 

 

light pilot every 15 sec.

 

Pilot burner not lit

Turn off gas - allow unit to

 

 

vent for 5 minutes. Turn gas

 

 

back on and light pilot

 

 

 

One burner assembly

Control not on

Turn control knob to ON

won’t light

 

Set to desired setting when lit

 

Water in burner

Remove burner and dry

 

 

thoroughly

 

Damaged gas control valve,

Contact Authorized Wells

 

burner or other internal

Service Agency for repairs

 

component

 

Portions of a burner won’t light or

Burner wet or flame opening(s)

Clean and dry burner

have erratic flame

clogged

 

Burner not hot enough

Temperature control not set

Adjust for desired temperature

 

 

 

 

Shutter or nozzle out of

Contact qualified technician for

 

adjustment

adjustment

 

Damaged gas control valve,

Contact Authorized Wells

 

burner or other internal

Service Agency for repairs

 

component

 

 

 

 

NOTE: There are no user serviceable components in the burner assemblies or in the control valves. In all cases of damage or malfunction, contact your Authorized Wells Service Agency for repairs.

164 307737 OpManual for HDCR-Series Char-Rock Broilers

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2Wire HDCR-2430G, HDCR-4830G, HDCR-1230G, HDCR-3630G operation manual Troubleshooting, Symptom Possible Cause Suggested Remedy