3COMIMPACT IQ External Isdn Modem User Guide
 3Com Corporation 5400 Bayfront Plaza Santa Clara, California
 Year Limited Warranty
 Contents
 Configuring Multilink PPP
Placing Isdn Data Calls
 AT&T 5ESS Custom Switch A-4
Registers
 World Wide Web Site
Support from 3Com E-4 Returning Products for Repair E-4
 Figures
 Main 3C882 Configuration Steps for a Macintosh
 Tables
Pin Descriptions
 How to Use This Guide
Advanced configuration Chapter
About this Guide
Introduction
 Conventions
 Network Access with the 3C882 Isdn Modem
Introduction
 3C882 Isdn Modem Features
Easy Installation and Use
3C882 Isdn modem provides the following features
 High Performance
Protocols
Isdn Standards and Interface
Ansi V.120 rate adaption
 Voice Features
Diagnostics
Warranty
Security
 3C882 Isdn Modem Package Contents
Before You Install the 3C882 Isdn Modem
 IBM PC or Compatible Requirements
Apple Macintosh Requirements
 Isdn Switch Type
Isdn Information
Isdn Information Sheet
3ComImpact IQ Isdn Modem
 Before You Install the 3C882 Isdn Modem
 Installing the 3C882
Main hardware installation steps are depicted
 Front Panel LED Indicators
Familiarizing Yourself with the 3C882 Isdn Modem
 Front Panel LED Indicator Definitions
As power is supplied to the unit
Color Description
Green
 Installing a Serial Cable
You will need the following type of serial cable
 Installing the Isdn Cable
 Installing Analog Equipment
Analog Equipment Connection
 Installing Analog Equipment
 Installing the Power Cable
Power Cable Connection
 Configuration for AN
IBM-COMPATIBLE PC
Configuring the 3C882 Isdn Modem for a PC
Main steps are shown in Figure
 Installing the 3C882 Software
To install the 3C882 Isdn modem software
Click OK
 Running Spid Wizard
Double-click the 3ComImpact IQ 3.0 icon shown in Figure
You will see a start message, as shown in Figure
 First Telephone Number Dialog Box for PC
 Second Telephone Number Dialog Box for PC
 Click Finish
Configuration dialog box buttons do the following
 Configuring the 3C882 Isdn Modem for a PC
 Configuring Multilink PPP
Appears Click Finish
 Configuring the B Channel Rate
Configuring Voice Call Routing
 Configuring the 3C882 Isdn Modem for a PC
 Verifying the Configuration
11 Configuration for One Telephone Number & Two Devices
 Configuring the 3C882 Isdn Modem for a PC
 Setup Using Windows
12 New Hardware Dialog Box
 13 Install From Disk Dialog Box
 15 Install New Modems Dialog Box
 16 Modem Manufacturers and Models Dialog Box
 Setup Using Windows NT RAS
 17 Network Settings Dialog Box
18 Remote Access Setup Dialog Box
 Remote Access Setup dialog box appears
Configure Port dialog box appears
 Configuration for AN Apple Macintosh Computer
Configuring the 3C882 Isdn Modem for a Macintosh Computer
 Message box appears
Click Continue. -3 appears
 Click OK This completes the software installation procedure
Click Continue. -4 appears
 3ComImpact IQ Program Icon
Select Modem Port Screen
 Spid Wizard Start Screen
 10 First Telephone Number Screen for Macintosh
 11 Second Telephone Screen for Macintosh
 12 Successful Configuration Screen
 Quit. Click Quit to leave the Configuration dialog box
 Configuring the 3C882 Isdn Modem for a Macintosh Computer
 15 Configuration for One Telephone Number per Device
 Verifying the Configuration
 Configuring the 3C882 Isdn Modem for a Macintosh Computer
 Advanced Configuration
Advanced Configuration Parameter Default Values
 DBA
 Auto Answer
Baud Rate
 Changing The Parameter Settings
Send the command AT $B 230400 to the 3C882 Isdn modem
 Auto Answer Disabled
Autobaud Enabled
Type
Answer
 Placing and Receiving
Calls
Placing Isdn Data Calls
 Placing Calls Automatically
Placing Calls Manually
 Placing Multilink PPP Calls
 Placing a 56K TollSaver Call
An example is as follows ATD 1 908 555 1212 & 1 908 555
 When the 3C882 Isdn modem receives a voice call,
Receiving Isdn Data Calls
An example is as follows Atdd 1 908 555
Channels flash and then remain lit
 Placing Voice Calls Using an Analog Phone Port
Receiving Voice Calls Using an Analog Phone Port
 Troubleshooting
Checking the Basics
 Monitoring LEDs
Monitoring the Test LED
Monitoring the D Channel LED
 Evaluating Symptoms and Solutions
Monitoring the B Channel LEDs
 Symptom Possible Cause Solution
LED remains lit Properly configured You receive a
Cannot be sent Upon power up Previous firmware
Do not remain Or application software or
 Using On-Line Help
Finding More Information Contacting Technical Support
Downloading Firmware to Your 3C882 Isdn Modem
Following on-line help is available
 Ordering Isdn Service
Placing the Isdn Order Through 3Com
Placing the Isdn Order Through Your Telephone Company
Give the representative the 3C882 Isdn modem Isdn code
 Table A-1 Isdn Order Codes
Number of Telephone Numbers Package K Package U
 Switch
Circuit-switched Data
Telephone company with the information provided
Table A-2
 Switch
 To order Isdn service for the Northern Telecom DMS
Switch, supply the telephone company with the information
Provided in Table A-4
Dynamic
 Ewsd
Key System Ekts Flexible Call Offering FCO Yes †
 AT Commands REGISTERS, and Result Codes
AT Command Set
 Host computer default
Answer mode only
\Q0 disables flow control
Hardware flow control default
 Settings AT \S
Reset AT Z
+++ Enter command state
\T0 disables inactivity timer default
 Registers
Registers except S0 are the 3Com extended registers
 Isdn
 Default S65 Isdn Caller ID for Voice Calls for Phone Port
 S75 Connection Delay
 Result Codes
Table B-3 lists the 3C882 Isdn modem result codes
 Specifications
3C882 Isdn Modem Specifications
 RS-232 COM Port Pin Specifications
Clear to Send CTS From Isdn modem
 PC Serial Cable Pin Specifications
Macintosh Serial Cable Pin Specifications
Receive Data RD Send Data SD
 Configuration Using
Configuration Using DOS
To copy the README.TXT file, at the C\3Com prompt, type
 Use the Space Bar to select the 3C882 Isdn modem’s COM port
 Configuration Using DOS
 On-line Technical Services
3Com Bulletin Board Service
Technical Support
 World Wide Web Site
Call the telephone number nearest you
 3ComFacts Automated Fax Service
3ComForum on CompuServe
To use 3ComForum Log on to CompuServe
Press Return to see the 3ComForum main menu
 U.S. and Canada, call 800 876 3266 for customer service
Support from Your Network Supplier
Support from 3Com
Returning Products for Repair
 Glossary
Async-Sync PPP Conversion
Channel
 COM port
 Isdn
Layer
 Plain old telephone service
120
 Analog equipment installation 2-6 analog port
Index
Numerics
Apple macintosh requirements 1-6 Async-Sync PPP
 Data Using AT commands 6-2 voice
Registers B-4 Serial cable installation
DMS 100 A-5
Result codes B-8
 Index
 Limited Warranty
 Santa Clara, CA 95052-8145 408
 3COM END User Software License Agreement
 For civilian agencies
 Interference Handbook
 Canadian Notice
  1996, 3Com Corporation