Support from 3Com 28

If you are unable to contact your network supplier, see the following section on

how to contact 3Com.

Support from 3Com If you are unable to obtain assistance from the 3Com online technical resources or

from your network supplier, 3Com offers technical telephone support services. To

find out more about your support options, please call the 3Com technical

telephone support phone number at the location nearest you.

When you contact 3Com for assistance, have the following information ready:

■Product model name, part number, and serial number
■A list of system hardware and software, including revision levels
■Diagnostic error messages
■Details about recent configuration changes, if applicable

Below is a list of worldwide technical telephone support numbers:

Country Telephone Number Country Telephone Number
Asia Pacific Rim
Australia
Hong Kong
India
Indonesia
Japan
Malaysia
New Zealand
Pakistan
Philippines
1 800 678 515
800 933 486
+61 2 9937 5085
001 800 61 009
03 5783 1270
1800 801 777
0800 446 398
+61 2 9937 5085
1235 61 266 2602
P.R. of China
Singapore
S. Korea
From anywhere
in S. Korea:
From Seoul:
Taiwan, R.O.C.
Thailand
10800 61 00137 or
021 6350 1590
800 6161 463
00798 611 2230
(0) 2 3455 6455
0080 611 261
001 800 611 2000
Europe
From anywhere in
Europe, call:
+31 (0)30 6029900 phone
+31 (0)30 6029999 fax
From the following European countries, you may use the toll-free numbers:
Australia
Austria
Belgium
Denmark
Finland
France
Germany
Hong Kong
Hungary
Indonesia
Ireland
Israel
Italy
Malaysia
Netherlands
1800 678 515
0800 297468
0800 71429
800 17309
0800 113153
0800 917959
0800 1821502
800 933 486
06800 12813
001 80061 009
1 800 553117
1 800 9453794
800 879489
1800 801777
0800 0227788
New Zealand
Norway
P.R. of China
Philippines
Poland
Portugal
Singapore
South Africa
South Korea
Spain
Sweden
Switzerland
Taiwan, R.O.C.
Thailand
U.K.
0800 446 398
800 11376
10 800 61 00137
1235 61 266 2602
0800 3111206
0800 831416
800 616 1463
0800 995014
00798 611 2230
900 983125
020 795482
0800 55 3072
0080 611 261
001 800 611 2000
0800 966197
Latin America
Argentina
Brazil
Chile
Colombia
AT&T +800 666 5065
0800 13 3266
0800 13 3266
98012 2127
Mexico
Peru
Puerto Rico
Venezuela
AT&T +800 778 5573
AT&T +800 666 5065
800 666 5065
AT&T +800 666 5065
North America 1 800 527 8677