Troubleshooting 10

4Click Advanced.

5Select the WLAN Adapter tab from the AirConnect WLAN Advanced Properties

dialog box.

6Configure the hardware and radio link parameters for the AirConnect WLAN

adapter.

7Save the configuration settings by clicking OK before you exit.

Troubleshooting
Symptom Solution
Weak signal or intermittent
connection.
Try reorienting the antenna. The PC Card antenna is
attached to the end of the card. For best use of the
antenna:
■Keep the area around the antenna clear from materials
that could block radio transmission, such as metal
objects, electronic devices, and cordless telephones.
■If your signal is weak, change the direction of the
antenna slightly.
■If necessary, move your computer a few inches to find
a better signal. Depending on your environment, a
difference of one or two inches can mean the difference
between a strong and a weak signal. See “Status” on
page 14 for details.
Use the Signal Strength display in the AirConnect Status
application to determine the best location and orientation
for a network connection. See “Connection” on page 15
for information on monitoring your AirConnect connection.
A resource conflict (usually IRQ or
I/O base address) caused the driver
not to load.
Check Service Monitor entries in the System Log to look for
the conflicts.
Use the Windows NT Diagnostics program to locate a
free resource.
No resource conflicts were
detected, but the system does not
attach to the network.
Verify that the adapter’s Wireless LAN Service ID matches
that of the access point. Use the Network Configuration
Properties Application in the Control Panel to modify the
Wireless LAN Service ID.
Verify the Mandatory BSSID setting of the adapter is set to
0 or matches the BSSID of the Access Point. Use the Easy
Setup Advanced options to modify the ID. See “Easy
Setup” on page 13.
Verify the adapter data rate is configured properly for the
access point.