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3Com V7000 manual Upgrading VCX Systems and Components

Models: V7000

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80CHAPTER 9: UPGRADING VCX SYSTEMS AND COMPONENTS

To verify the version numbers of the newly installed software, click the each component from the explorer tree and click the Identification tab.

jClick Refresh all to confirm that the latest software has been installed.

6Stop the region 1 VCX data server before upgrading the region 2 VCX data server.

a From the EMS client explorer tree, for the region 1 VCX data server, click 3Com VCX IP Telephony Server.

b Expand 3Com VCX IP Telephony Server, and click 3Com VCX Data Server.

c Right-click3Com VCX Data Server, select Maintenance, and then click Hard Shutdown.

7Stop replication between the region 2 and 1 VCX data servers.

a From the EMS client explorer tree, for the region 2 VCX data server, click 3Com VCX IP Telephony Server.

b Right-click3Com VCX IP Telephony Server, select Database Replication, and then click Drop Replication.

8Upgrade the region 2 VCX data server. Repeat step a through step j in step 5 except perform the steps on the region 2 VCX data server.

9Stop the region 2 VCX data server.

a From the EMS client explorer tree, for the region 2 VCX data server, click 3Com VCX IP Telephony Server.

b Expand 3Com VCX IP Telephony Server, and click 3Com VCX Data Server.

c Right-click3Com VCX Data Server, select Maintenance, and then click Hard Shutdown.

10Upgrade the region 2 VCX data server database on region 1.

a From the EMS client explorer tree, for the region 1 VCX data server, click 3Com VCX IP Telephony Server.

b From the right-hand pane, click the DB Schema Upgrade tab.

c From the Database Schema Site ID field, enter the Region 2 site ID. d Click Save All.

e Click the 3Com VCX IP Telephony Server for the region 2 VCX data server.

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3Com V7000 manual Upgrading VCX Systems and Components

Contents

VCX V7000 IP Telephony Solution System Release 3Com Corporation 350 Campus Drive Marlborough, MA Contents Configuring the VCX Data Server VCX Data Server Database ConfigurationConfiguring the XML Accounting Server Configuring the Back-end Servers Adding Accounting ServersEnabling or Disabling Authentication Server Call Processor Maintenance Restarting the Call ProcessorConfiguring the SIP Phone Downloader Device Mapping Verifying the Call Processor StateConfiguring Trap Destinations Gracefully Restarting the O/S EntityPage About this Guide List conventions that are used throughout this guide Text ConventionsRelated DocumentationThese 3Com documents contain additional information about Convergence Applications SuitePart Number 900-0180-01 Rev AA 3COM VCX IP Telephony Server Configuration as Baseline version To restore the 3Com VCX IP Telephony Server configuration IP Telephony Serber State Tab Telephony ServerLog into EMS Telephony Server Software Version Identification TabIdentification Tab To view the Identification tab Location IP Messaging Identification TabOffice Configured AllComponents both the IPTool Server Timezome of an IP Telephony ServerConfiguring AuthorizationStation Agents Adding AuthorizedEnabling Disabling the WebProvisioning Server TomcatMaintenance Back-end ServerAccounting and VCX data servers Accounting ServerReplication for VCX Data ServerRepeat through to setup replication from the other direction Server when the setupReplication command is issuedData Server instance, before you perform an upgrade Configuring the VCX Data Server Database ConfigurationData Server Database Name Data Server Database Server NameData Server Database User Name Database Keep Alive TimeoutData Server Database User Password Configuring VCX VCX Data Server Client Activity IntervalData Server Client Request ThreadsConfiguration Tab Enabling VCX Data Server Packet TracingDescriptions Tab LocationBES Common Configuration Tab StatisticsData server BES Common Statistics TabState Tab State TabVCX Data Server Data serverRestarting the VCX To restart the VCX data server Data Server State Suite Configuring the XML Accounting ServerDefault setting is 20000. The range is 2000 through XML CDR Configuration Tab For CDR collectionAttribute Description Descriptions Data Range 4 Default = InstallationType State Tab Attribute Description Settings State Tab Attribute Description Settings Restarting the To restart the accounting serverAccounting Server State Configuring the Call Processor Configuring CallTo configure the Call Control Plugin using EMS Log into EMS ControlEndpoints Click Add Add row to table window appearsConfiguring Trusted Endpoints To verify what the Call Processor version is using EMS Verifying CallProcessor Version Call ProcessorAdding Accounting To add an accounting server through EMS ServersServer IP Addresses Accounting Server Tab Descriptions in EMSAccounting Servers Authentication ServersAuthentication Server Tab Descriptions in EMS Authentication Server Tab Descriptions in EMS Adding Directory To add an directory server through EMS Directory Server Tab Descriptions in EMSRemoving Directory To remove an directory server through EMS VCX Data Server Tab Descriptions in EMSAccounting Server Authentication Server Directory ServerMonitoring Call StatisticsStatistics for the call processor For description of each field, see TableRestarting the Call To restart the Call Processor ProcessorProcessor State Configuring the IP Messaging System IP Messaging State TabMessaging Software Version Verifying Connection to CallBuilder Interface Builder VariablesMessaging Server Messaging Server State Messaging serverStopping the IP Are disconnectedHard To stop the IP Messaging server hard HardConfiguring the SIP Phone Downloader SIP Phone Downloader Configuration Tab SIP Phone Downloader Device Mapping Tab SIP Phone DownloaderApplication downloader Restarting the To restart the application downloaderConfiguring the Common Agent Common Agent State TabAgent Software Version Verifying Common To verify what the common agent version isDestinations Enabling Back-endServer Traps Enabling Back-end Server Traps Common Agent Common AgentRestarting the To restart the Common Agent Common Agent StateConfiguring the Common Agent Configuring the OS Entity S Entity State TabTab Verifying O/SIdentification Entity State EntityEntity Configuring the OS Entity Configuration from Upgrading VCX Systems ComponentsUpgrading a Multiple SiteMessaging configurations Upgrading a Multiple Site Configuration from 6.0.x to 6.0.y Upgrading VCX Systems and Components Click Save All Click Save All Upgrading a Multiple Site Configuration from 6.0.x to 6.0.y Upgrading VCX Systems and Components Upgrading a Multiple Site Configuration from 6.0.x to 6.0.y Right-hand pane, click the Planned Upgrades tab To upgrade an IP Telephony Server branch office go to on Upgrading VCX Systems and Components Upgrading a Multiple Site Configuration from 6.0.x to 6.0.y Software IP TelephonySequence of steps Upgrading the VCX IP Telephony Software Hold files using EMS Hold FilesDouble-click the Planned IP Messaging Upgrade field Messagingsoftware SoftwareDouble-click the correct field to choose the upgrade file Upgrading the SIP Phone Downloader Boot File SoftwareBoot software place the tar file Upgrading the SIP Phone Downloader and Boot File Software Upgrading VCX Systems and Components Index BESReserving