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3Com V7000 manual Upgrading a Multiple Site Configuration from 6.0.x to 6.0.y

Models: V7000

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Upgrading a Multiple Site Configuration from 6.0.x to 6.0.y

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5Upgrade the region 1 VCX data server.

a From the EMS client explorer tree, for the region 1 VCX data server, click 3Com VCX IP Telephony Server.

b From the right-hand of the pane, click the Planned Upgrades tab. For each of these fields, the default setting is None Planned.

c Double-click the Planned System Upgrade field and click the vcx-dataserver-<version>.tarfile from the drop-down menu.

d Click Save all to commit the filename to the database.

Once an upgrade file has been selected, the file must be transferred to the server.

eTo transfer the file to the server, from the VCX data server 3Com VCX IP Telephony Server right-click menu, click Transfer Upgrade Images and then click Transfer System Upgrade File.

These options are only available is a file has been selected for upgrade. The file is SFTP'd to the server, using the SFTP credentials in the SSH/SFTP Settings tab. 3Com recommends not changing the SFTP username and password.

Now the upgrade file needs to be installed.

With IP Telephony upgrades, this only unpacks the tar file and creates the relevant directories on the server, it does not switch the running version to the new version.

fTo install the upgrade file to the server, from the VCX data server 3Com VCX IP Telephony Server right-click menu, click Install Upgrade Images and then click Install System Upgrade.

gVerify that the upgrade succeeded. To verify that the upgrade succeeded, the VCX data server 3Com VCX IP Telephony Server right-click menu, click Install Upgrade Images and then click Verify Upgrade.

hSwitch the software version for the VCX data server. A switchover needs to be performed before the new version takes effect.

iTo switchover the VCX data server software, from the data server 3Com VCX IP Telephony Server right-click menu, click Install Upgrade Images and then click Switchover Version.

The server reboots and EMS provides status of the switchover progress.

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3Com V7000 manual Upgrading a Multiple Site Configuration from 6.0.x to 6.0.y

Contents

VCX V7000 IP Telephony Solution System Release 3Com Corporation 350 Campus Drive Marlborough, MA Contents VCX Data Server Database Configuration Configuring the VCX Data ServerConfiguring the Back-end Servers Adding Accounting Servers Configuring the XML Accounting ServerVerifying the Call Processor State Enabling or Disabling Authentication ServerCall Processor Maintenance Restarting the Call Processor Configuring the SIP Phone Downloader Device MappingGracefully Restarting the O/S Entity Configuring Trap DestinationsPage About this Guide Text Conventions List conventions that are used throughout this guideConvergence Applications Suite RelatedDocumentation These 3Com documents contain additional information aboutPart Number 900-0180-01 Rev AA 3COM VCX IP Telephony Server Configuration as Baseline version To restore the 3Com VCX IP Telephony Server configuration Log into EMS Telephony ServerIP Telephony Serber State Tab IP Messaging Identification Tab Telephony Server Software VersionIdentification Tab Identification Tab To view the Identification tab LocationAllComponents both the IP Office ConfiguredTool Timezome of an IP Telephony Server ServerAdding Authorized ConfiguringAuthorization Station AgentsTomcat EnablingDisabling the Web Provisioning ServerAccounting Server MaintenanceBack-end Server Accounting and VCX data serversVCX Data Server Replication forServer when the setupReplication command is issued Repeat through to setup replication from the other directionData Server instance, before you perform an upgrade Data Server Database Server Name Configuring the VCX Data ServerDatabase Configuration Data Server Database NameData Server Database User Password Database Keep Alive TimeoutData Server Database User Name Request Threads Configuring VCXVCX Data Server Client Activity Interval Data Server ClientTab Location Configuration TabEnabling VCX Data Server Packet Tracing DescriptionsBES Common Statistics Tab BES Common Configuration TabStatistics Data serverState Tab State TabRestarting the VCX To restart the VCX data server Data serverVCX Data Server Data Server State Default setting is 20000. The range is 2000 through Configuring the XML Accounting ServerSuite For CDR collection XML CDR Configuration TabAttribute Description Descriptions Data Range 4 Default = InstallationType State Tab Attribute Description Settings Restarting the To restart the accounting server State Tab Attribute Description SettingsAccounting Server State Control Configuring the Call ProcessorConfiguring Call To configure the Call Control Plugin using EMS Log into EMSClick Add Add row to table window appears EndpointsConfiguring Trusted Endpoints Call Processor To verify what the Call Processor version is using EMSVerifying Call Processor VersionAccounting Server Tab Descriptions in EMS Adding Accounting To add an accounting server through EMSServers Server IP AddressesAuthentication Server Tab Descriptions in EMS Authentication ServersAccounting Servers Authentication Server Tab Descriptions in EMS Directory Server Tab Descriptions in EMS Adding Directory To add an directory server through EMSVCX Data Server Tab Descriptions in EMS Removing Directory To remove an directory server through EMSAccounting Server Directory Server Authentication ServerFor description of each field, see Table Monitoring CallStatistics Statistics for the call processorProcessor Restarting the Call To restart the Call ProcessorProcessor State IP Messaging State Tab Configuring the IP Messaging SystemMessaging Software Version Builder Variables VerifyingConnection to Call Builder InterfaceMessaging Server Messaging server Messaging Server StateHard Stopping the IPAre disconnected Hard To stop the IP Messaging server hardConfiguring the SIP Phone Downloader SIP Phone Downloader Configuration Tab SIP Phone Downloader Device Mapping Tab Restarting the To restart the application downloader SIP PhoneDownloader Application downloaderCommon Agent State Tab Configuring the Common AgentVerifying Common To verify what the common agent version is Agent Software VersionServer Traps Enabling Back-endDestinations Enabling Back-end Server Traps Common Agent State Common AgentCommon Agent Restarting the To restart the Common AgentConfiguring the Common Agent S Entity State Tab Configuring the OS EntityIdentification Verifying O/STab Entity EntityEntity State Configuring the OS Entity Multiple Site Configuration fromUpgrading VCX Systems Components Upgrading aMessaging configurations Upgrading a Multiple Site Configuration from 6.0.x to 6.0.y Upgrading VCX Systems and Components Click Save All Click Save All Upgrading a Multiple Site Configuration from 6.0.x to 6.0.y Upgrading VCX Systems and Components Upgrading a Multiple Site Configuration from 6.0.x to 6.0.y Right-hand pane, click the Planned Upgrades tab To upgrade an IP Telephony Server branch office go to on Upgrading VCX Systems and Components Upgrading a Multiple Site Configuration from 6.0.x to 6.0.y Sequence of steps IP TelephonySoftware Upgrading the VCX IP Telephony Software Hold Files Hold files using EMSMessagingsoftware Software Double-click the Planned IP Messaging Upgrade fieldBoot software place the tar file Upgrading the SIP Phone Downloader Boot File SoftwareDouble-click the correct field to choose the upgrade file Upgrading the SIP Phone Downloader and Boot File Software Upgrading VCX Systems and Components BES IndexReserving