Upgrading the IP Messaging Software

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Upgrading the IP EMS provides support for remote software upgrades of the IP Messaging

Messagingsoftware.

Software

The software upgrade package is provided by 3Com or your authorized 3Com reseller and must be installed using the following sequence of steps.

1The upgrade software (relevant tar file) MUST be located in the <EMS_INSTALL_DIR>/software_upgrades/voice/IPMessagingUpgrades directory on the EMS server.

2Once the tar file is in the correct directory, from the EMS client explorer tree, click 3Com VCX IP Telephony Server.

3In the right-hand pane, click the Planned Upgrades tab.

4Double-click the Planned IP Messaging Upgrade field.

5Click Save all to commit the tar file to the database.

Once an upgrade tar file has been selected, the tar file must be transferred to the IP Messaging server.

6To transfer the tar file to the server, from the 3Com VCX IP Telephony Server right-click menu, select Transfer Upgrade Images and then click Transfer IPMSG Upgrade File.

These options are only available if a file has been selected for upgrade. The file is trasferred to the server using the SFTP credentials in the SSH/SFTP Settings tab. 3Com recommends not changing the SFTP username and password.

Next the upgrade tar file needs to be installed, which is the last step before the new version becomes active.

7To install the upgrade file on the IP Messaging server, from the 3Com VCX IP Telephony Server right-click menu, click Install Upgrade Images and then click Install IPMSG Upgrade.

8To verify the version number of the newly installed software, click the IP Messaging server from the explorer tree and then click the Identification tab.

9Click Refresh all to confirm that the latest software has been installed.

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3Com V7000 manual Messagingsoftware Software, Double-click the Planned IP Messaging Upgrade field

V7000 specifications

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