90CHAPTER 9: UPGRADING VCX SYSTEMS AND COMPONENTS

Upgrading the VCX EMS provides support for remote software upgrades of VCX IP Telephony

IP Telephony

software.

Software

The software upgrade package is provided by 3Com or your

 

 

authorized 3Com reseller and must be installed using the following

 

sequence of steps.

1The software (relevant tar files) to be upgraded MUST be located in the <EMS_INSTALL_DIR>/software_upgrades/voice/SystemUpgrades directory on the EMS server.

2Once the tar file is in the correct directory, from the EMS client explorer tree, click 3Com VCX IP Telephony Server.

3From the right-hand of the pane, click the Planned Upgrades tab. For each of these fields, the default setting is None Planned.

4Double-click the Planned System Upgrade field to choose the upgrade file.

5Click Save all to commit the filename to the database.

Once an upgrade file has been selected, the file must be transferred to the server.

6To transfer the file to the server, from the 3Com VCX IP Telephony Server right-click menu, click Transfer Upgrade Images and then click Transfer System Upgrade File.

These options are only available is a file has been selected for upgrade. The file is SFTP'd to the server, using the SFTP credentials in the SSH/SFTP Settings tab. 3Com recommends not changing the SFTP username and password.

Now the upgrade file needs to be installed.

With IP Telephony upgrades, this only unpacks the tar file and creates the relevant directories on the server, it does not switch the running version to the new version.

7To install the upgrade file to the server, from the 3Com VCX IP Telephony Server right-click menu, click Install Upgrade Images and then click Install System Upgrade.

8Verify that the upgrade succeeded. To verify that the upgrade succeeded, the 3Com VCX IP Telephony Server right-click menu, click Install Upgrade Images and then click Verify Upgrade.

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3Com V7000 manual IP Telephony, Sequence of steps, Software

V7000 specifications

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