Section 8: Troubleshooting

8-1. Troubleshooting Problems

The MP8610 has been designed to be as simple and as trouble free to use as possible. If you run into problems when using the MP8610, consult the following chart.

 

Problem

Probable Cause

Possible Solution

 

 

 

Image is disturbed or

Wrong Sync setting.

Set to factory default setting (refer to Appendix C-2).

 

 

 

unstable.

 

 

Change Sync setting in the Setup menu for optimum

 

 

 

 

 

performance (refer to Appendix C-1).

 

 

 

 

Wrong Tracking

For vertical interference stripes, change the Tracking in

 

 

 

 

 

value.

the Setup menu for optimum performance (refer to

 

 

 

 

 

 

Appendix C-1).

 

 

 

No computer image

Loose cable.

Check and secure cable connections.

 

 

 

projected. Message

No power to computer.

Turn on computer.

 

 

 

No input detected is

Wrong synchronization

Adjust synchronization mode of the projector to the

 

 

 

shown.

 

mode.

synchronization mode of the computer via Option menu.

 

 

 

No video image

Loose cable.

Check and secure cable connections.

 

 

 

projected.

No signal from video

Check video picture on TV.

 

 

 

 

 

source.

 

 

 

 

Mouse does not work.

Loose cable.

Check and secure cable connections.

 

 

 

 

Wrong connection.

For PS/2 and ADB (Apple) mouse a special adapter is

 

 

 

 

 

 

necessary. Only use adapters from the original

 

 

 

 

 

 

manufacturer (refer to section 3-5.).

 

 

 

 

Wrong power up

The mouse emulation operates correctly only if the correct

 

 

 

 

 

sequence.

power up sequence has been used (refer to section 3-5.)

 

 

 

Image off-center.

Image position.

Center image with the arrow keys of the control panel or

 

 

 

 

 

 

the disc pad on the remote control.

 

 

 

Cannot get entire

Wrong Tracking

If vertical interference stripes occur, change the Tracking

 

 

 

image on the screen.

 

value.

value in the Setup menu for optimum performance.

 

 

 

 

Compatibility

Refer to the documentation of your graphic card. The

 

 

 

 

 

problem.

projector supports the resolutions that can be found under

 

 

 

 

 

 

Pixel in the Setup menu (refer to Appendix C-2).

 

 

 

 

 

Adjust the Pixel setting in the Setup menu to the

 

 

 

 

Wrong Pixel setting.

resolution of the video mode output from the computer

 

 

 

 

 

 

graphic card.

 

 

 

Washed out image.

Wrong Contrast

Change Contrast setting in the Setup menu. The bar

 

 

 

 

 

setting.

should be in the middle position.

 

 

 

 

Wrong Brightness

Lower Brightness setting in the Setup menu. An automatic

 

 

 

 

 

setting.

adjustment can be performed by choosing Brightness and

 

 

 

 

 

 

pressing Enter.

 

 

 

Humming noise.

Signal sources are

Locate the source of disturbance. Disconnect the sources

 

 

 

Slowly passing

 

connected to different

one after another from the projector. Connect all sources to

 

 

 

horizontal bars.

 

power sources.

a common power source.

 

 

 

 

VCR connected to

Remove antenna connection from VCR. If the disturbance

 

 

 

 

 

aerial system and to

disappears, use a by-pass filter (isolating transformer) to

 

 

 

 

 

projector.

connect the antenna to the VCR.

 

 

 

 

Bad signal.

Try different input source.

 

 

 

No power

Power switch off.

Turn on power switch to projector.

 

 

 

Power shuts off

Projector overheated.

Remove any objects blocking ventilation and allow

 

 

 

during presentation

 

 

projector to cool down. Power will return and projector

 

 

 

 

 

 

will be in Standby mode.

 

 

 

 

 

 

 

 

 

 

© 3M 1998

 

3MMultimedia ProjectorMP8610

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3M MP8610 manual Troubleshooting Problems