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proBleMs

not enouGh hot water
1.)Blowerwillnotrun.
a.“ON/OFF”controlswitchturnedoff. Turnswitchtothe“ON”position.
b.Blowerunplugged. Plugblowerbackinto115VACoutlet.
c.Nopoweratoutlet. Repairservicetooutlet.
d.Thermostatdefective. Replacethermostat.
e. Control harness defective. Replacecontrolharness.
f.Highlimitcontrolcircuitopen.
Reducethewatertemperaturebelow140°F.
Turnthepower switch to the off position.
Wait10seconds.Turn thepowerswitchto
theonposition.Reducethe
temperatureset
pointtominimizelikelihoodofreoccurrence.
If
thisdoesnotsolvetheproblem,replacethe
thermostat.
g.Blowermotordefective. Replaceblowerassembly.
2.)Thermostatproblems
a.Thermostatsettoolow. Adjusttemperaturecontrolhigher.
b.ThermostatorECOdefective Replacethermostat.
3.)Others
a.Heaterundersized.. Reduce hot water use.
b.Lowgaspressure Contact dealer.
c.Incomingwaterisusuallycold. Allowmoretimeforheatertoreheat.
d.Leakinghotwaterpipesoffixtures. Haveplumbercheckandrepairleaks.
e.Heaternotlitorthermostatnoton. Refer to LIGHTING INSTRUCTIONS.
VENT PIPE TOO HOT (ABOVE 170°F [77°C]) Wrongburnerorice. Turnoffheaterandgas,cleanburnerhead.
Yellow flaMe
Dirtinburnerports. Turnoffheaterandgas,cleanburnerhead.
Combustionairpathrestricted.
Checkexhaustventing and air openings
inb otto m bas e pa n for  obst ruct ion s or
blockage.
condensatIon Waterontheoorunderheater. See CONDENSATION section.
water leaKs
Improperlysealed,hot or cold supply
connections, relief valve, drain valve or
thermostatthreads.
Checkforleaks.SeeFigure1.
Leakagefromotherappliancesorwaterlines.
Inspectotherappliancesnearwaterheater.
Condensationofueproducts. Refer to CONDENSATION section.
leaKInG t & p
Thermalexpansioninclosedwatersystem. Installthermalexpansiontank (Donotplug
T&Pvalve).
Improperlysealedvalve. Checkreliefvalvefor properoperation(Do
notplugT&Pvalve).
hot water odors
(refer to cathodic protection)
Highsulfateor mineral content in water
supply. Drainandushheaterthoroughlythenrell.
Bacteriainwatersupply. Chlorinatewatersupply.
hot water too hot Thermostatsettoohigh. Refer to TEMPERATURE REGULATION
section.
water heater sounds Condensationdrippingonburner. Refer to CONDENSATION above.
SIZZLING - RUMBLING Sedimentatbottomofheatertank. Cleansediment from tank. Refer to
DRAINING.
sootInG Impropercombustion. RefertoAirRequirements.
Burner wIll not staY lIt-Goes out
4-5 SECONDS
Outletpolarityisreversed. Testpolarityandcorrect.
Highambientroomtemperature. Contactaqualified service agency to
determinecause.
Defectivegascontrolvalvethermostat
.Replace
gascontrolvalvethermostat
.
vent Gas odors
Lackofairsupply.
Shutoffwaterheaterimmediatelyand contacta
qualiedserviceagencytodeterminecause.
Improperlyinstalledventpiping.
Downdraft
PoorCombustion
trouBleshootInG GuIdelInes

Theseguidelinesshouldbeutilizedbyaqualiedserviceagent.