40
proBleMs
not enouGh hot water
1.)Blowerwillnotrun.
a.“ON/OFF”controlswitchturnedoff. Turnswitchtothe“ON”position.
b.Blowerunplugged. Plugblowerbackinto115VACoutlet.
c.Nopoweratoutlet. Repairservicetooutlet.
d.Thermostatdefective. Replacethermostat.
e. Control harness defective. Replacecontrolharness.
f.Highlimitcontrolcircuitopen.
Reducethewatertemperaturebelow140°F.
Turnthepower switch to the off position.
Wait10seconds.Turn thepowerswitchto
theonposition.Reducethe
temperatureset
pointtominimizelikelihoodofreoccurrence.
If
thisdoesnotsolvetheproblem,replacethe
thermostat.
g.Blowermotordefective. Replaceblowerassembly.
2.)Thermostatproblems
a.Thermostatsettoolow. Adjusttemperaturecontrolhigher.
b.ThermostatorECOdefective Replacethermostat.
3.)Others
a.Heaterundersized.. Reduce hot water use.
b.Lowgaspressure Contact dealer.
c.Incomingwaterisusuallycold. Allowmoretimeforheatertoreheat.
d.Leakinghotwaterpipesoffixtures. Haveplumbercheckandrepairleaks.
e.Heaternotlitorthermostatnoton. Refer to LIGHTING INSTRUCTIONS.
VENT PIPE TOO HOT (ABOVE 170°F [77°C]) Wrongburnerorice. Turnoffheaterandgas,cleanburnerhead.
Yellow flaMe
Dirtinburnerports. Turnoffheaterandgas,cleanburnerhead.
Combustionairpathrestricted.
Checkexhaustventing and air openings
inb otto m bas e pa n for obst ruct ion s or
blockage.
condensatIon Waterontheoorunderheater. See CONDENSATION section.
water leaKs
Improperlysealed,hot or cold supply
connections, relief valve, drain valve or
thermostatthreads.
Checkforleaks.SeeFigure1.
Leakagefromotherappliancesorwaterlines.
Inspectotherappliancesnearwaterheater.
Condensationofueproducts. Refer to CONDENSATION section.
leaKInG t & p
Thermalexpansioninclosedwatersystem. Installthermalexpansiontank (Donotplug
T&Pvalve).
Improperlysealedvalve. Checkreliefvalvefor properoperation(Do
notplugT&Pvalve).
hot water odors
(refer to cathodic protection)
Highsulfateor mineral content in water
supply. Drainandushheaterthoroughlythenrell.
Bacteriainwatersupply. Chlorinatewatersupply.
hot water too hot Thermostatsettoohigh. Refer to TEMPERATURE REGULATION
section.
water heater sounds Condensationdrippingonburner. Refer to CONDENSATION above.
SIZZLING - RUMBLING Sedimentatbottomofheatertank. Cleansediment from tank. Refer to
DRAINING.
sootInG Impropercombustion. RefertoAirRequirements.
Burner wIll not staY lIt-Goes out
4-5 SECONDS
Outletpolarityisreversed. Testpolarityandcorrect.
Highambientroomtemperature. Contactaqualified service agency to
determinecause.
Defectivegascontrolvalvethermostat
.Replace
gascontrolvalvethermostat
.
vent Gas odors
Lackofairsupply.
Shutoffwaterheaterimmediatelyand contacta
qualiedserviceagencytodeterminecause.
Improperlyinstalledventpiping.
Downdraft
PoorCombustion
trouBleshootInG GuIdelInes