Issue | Causes | Solutions | ||
|
|
|
|
|
I cannot make | 1) | The MBU is | 1) | Check that all cables |
Internet calls, |
| not logged in |
| are connected properly, |
but it worked |
| at the Internet |
| and check that power |
yesterday. |
| Telephony |
| is turned on, and then |
|
| Service Provider. | 2) | reset the MBU. |
| 2) | The router is | Turn on the router. | |
| 3) | turned off. | 3) | Contact your Internet |
| The SIP server is | |||
|
| down. |
| Telephony Service |
|
|
| 4) | Provider. |
| 4) | The Internet | Contact your broadband | |
|
| connection is |
| provider. |
|
| down. |
|
|
How do I determine the software version of my Handset?
1)I need to know the software version currently installed on my MBU 400.
1)a) Press the + (UP) button on the side of the handset to connect to the base.
b) Scroll down to see the Version SW: xx.xx field.
For more information about viewing the MBU 400 software version, see “Viewing the MBU 400 IP Address and Status Information” on page 21.
Troubleshooting
