Appendix C 109
This appendix describes online technical support servi ces available to help you repair your Acer Systems.
If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch
office. Acer Branch Offices, Regional Offices and Regional Group may access our website. However, some
information sources will require a user I.D. and password. These can be obtained directly from Acer CSD
Tai wa n.
Acer's Website offers you convenient and valuable support resources whenever you need them.
You can get the information on all of Acer' s Notebook, Desktop and Server models including;
!Service guides for all models
!User's manuals
!Training materials
!BIOS updates
!Software utilities
Also contained on this website are:
!Detailed information on Acer's International Traveler's Warranty (ITW)
!An overview of all the support services we of fer , a ccompan ied by a l ist of telep hone, fa x and e- mail
contacts for all your technical queries.
Here is the Acer headquarters’ Customer Service Division Internet address for your support information:
http://csd.acer.com.tw
If you have any suggestions or comments, please do not hesitate to comm unicate these to:
GCSDlifeline@acer.com.tw, or fax to (886) 2 86911799.