Error Symptom

Action/FRU

 

 

Video memory test failed.Video adapter failed.

1.Remove all non-factory-installed cards.

 

2.Load default settings (if screen is readable).

 

3.Main board

 

 

Display problem:

1.Monitor signal connection/cable.

-Incorrect colors

2.Monitor

No high intensity

3.Video adapter card

Missing, broken, or incorrect characters

4.Main board

Blank monitor (dark)

 

Blank monitor (bright)

 

Distorted image

 

Unreadable monitor

 

 

 

Other monitor problems

 

 

 

Display changing colors.

1.Monitor signal connection/cable

 

2.Monitor

 

3.Main board

 

 

Display problem not listed above (including blank or

1.”Monitor"

illegible monitor).

2.Load default settings (if screen is readable).

 

3.Main board

 

 

Parallel/Serial Ports

 

Execute “Load BIOS Default Settings” in BIOS Setup to confirm ports presence before diagnosing any

parallel/serial ports problems.

 

 

 

Serial or parallel port loop-back test failed.

1.Make sure that the LPT# or COM# you test is the

 

same as the setting in BIOS Setup.

 

2.Loop-back.

 

3.Main board

 

 

Printing failed.

1.Ensure the printer driver is properly installed.

 

Refer to the printer service manual.

 

2.Printer.

 

3.Printer cable.

 

4.Main board.

 

 

Printer problems.

1.Refer to the service manual for the printer.

 

 

Keyboard

 

 

Some or all keys on keyboard do not work.

1.Keyboard

 

 

Power Supply

 

 

Pressing power switch does not turn off system.

1.Ensure the Soft-off by PWR-BTTN. in BIOS Setup

(Only unplugging the power cord from electrical

of Power Management is not set to Instant-off.

outlet can turn off the system.)

2.Power switch cable assembly

 

 

Pressing power switch does not turn on the system.

1.Ensure the power override switch (situated at the

 

back of the machine, just above the connector for

 

the power cable) is not set to OFF.

 

2.Power switch cable assembly.

 

 

Chapter 4

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Image 63
Acer M5810 manual Keyboard, Power Supply