Acer P1265 manual Troubleshooting, Image Problems and Solutions, Problem Solution

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Appendices

Troubleshooting

If you experience a problem with your Acer projector, refer to the following troubleshooting guide. If the problem persists, please contact your local reseller or service center.

Image Problems and Solutions

#	Problem			Solution
1	No image appears	•	Connected as described in the "Installation" section.
	onscreen	•	Ensure none of the connector pins are bent or
			broken.
		•	Check if the projector lamp has been securely
			installed. Please refer to the "Replacing the Lamp"
			section.
		•	Make sure you have slid on the lens door and the
			projector is turned on.
2	Partial, scrolling	•	Press "RESYNC" on the remote control or control
	or incorrectly		panel.
	displayed	•	For an incorrectly displayed image:
	image(For PC
	(Windows 95/98/		•	Open "My Computer," open the "Control
	2000/XP))			Panel," and then double-click the "Display"
			•	icon.
				Select the "Settings" tab.
			•	Verify that your display resolution setting is
				lower than or equal to SXGA (1280 x 1024)
				(P1165) or SXGA+ (1400 x 1050) (P1265) or
			•	UXGA (1600 x 1200) (P5270 series).
				Click the "Advanced Properties" button.
		If the problem still appears, change the monitor display
		you are using and follow the steps below:
			•	Verify that the resolution setting is lower than
				or equal to SXGA (1280 x 1024)(P1165) or
				SXGA+ (1400 x 1050)(P1265) or UXGA (1600 x
			•	1200) (P5270 series).
				Click the "Change" button under the
			•	"Monitor" tab.
				Click "Show all devices." Next, select "Standard
				monitor types" under the SP box, and choose
				the resolution mode you need under the
			•	"Models" box.
				Verify that the resolution setting of the
				monitor display is lower than or equal to SXGA
				(1280 x 1024)(P1165) or SXGA+ (1400 x
				1050)(P1265) or UXGA (1600 x 1200) (P5270
				series).