Actiontec electronic GE344000-01 user manual Unable to get an IP address from Cable/DSL Modem

Chapter 6 Troubleshooting

Unable to get an IP address from Cable/DSL Modem.

Ensure the Router is properly connected to the computer and is plugged in.

Turn off the cable/DSL modem and wait a few seconds. Turn the modem back on, wait for it to go through its self-test, then check for the IP address.

Verify the modem is DHCP compatible.

Ensure the user name and password are entered for the cable/DSL modem by using to the Router’s Web-based utility (see “Advanced Setup” for more information).

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