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Actiontec DSL Modem User Manual
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Appendix h Additional Technical Support Options
Advanced Feature Support
Qwest Technical Support (1-800-247-7285) provides configuration assistance sup-
port for the following advanced features:
s Website Blocking s Services Blocking
s VPN Passthrough s DHCP
s NAT (Network Address Translation) s Remote Management
s Firewall s VIP
s LAN IP Address
These features are supported with the Modem only. Implementing the above fea-
tures within your network (LAN) is not supported by Qwest.
Wired and Wireless Upgrade Support
Wired and wireless upgrade installation support is available from Actiontec free of
charge if the wired or wireless equipment was purchased from Actiontec. Contact
Actiontec at 1-888-436-0657 for installation and configuration support.
Networking (LAN) Support
If you have a network and require remote support for your wired or wireless
network in one of the areas listed below, contact the Actiontec Pay For Support
Center at 1-888-825-9075. Actiontec networking support is provided for $29.95
per incident and covers:
s LAN support of multiple computers and peripherals
s Microsoft Windows networking
s Microsoft ICS (Internet Connection Sharing)
s Advanced LAN configuration
s Non-Actiontec network card/Ethernet cable installation, configuration, and
troubleshooting
s Commercial firewall software configuration